ZealthyReviews of getzealthy.com

Update to the below message: a refund was promised 4 times (5 if you include the phone call I just made). There has been no refund issued. The employees seem lost. Might be part of the business plan. Unfortunately, after paying upfront for this program, I have actually gained weight. At first I was wondering if I had gotten a placebo or just a completely ineffective dose (semaglutide). They have stated that they will increase the dose, so this review might change if something starts to work but, as of now, still hoping I get some results for my money.

STAY AWAY! STAY AWAY! SCAM ALER! SCAM ALERT! Where to begin. I’m still fighting to get my paid for medication. 1. I was approved on 6/14, it’s 7/4 still no medication. They use the same canned excuses for why I haven’t received it, top excuse is they “escalated this issue to their escalation team”. Which does nothing, there is no team. This will be the only answer you will receive anytime you ask. 2. Customer service is a joke, I’ve been lied to multiple times. For example I was told my medication wasn’t processed on 6/14 but was actually processed on 6/28 then I was told it was processed on 7/1. Then MATT R. admitted he lied, I have screenshot of all this communication. 3. They sent me the wrong tracking number twice. The 1st tracking was for another client, they proceeded to tell me that the delivery address is going to a FedEx facility after I told them this isn’t my shipping address. Of course when it was delivered it was to a residential address, the proof of this was from FedEx showing proof of the delivery and it’s labeled residential delivery. The 2nd wrong tracking was one of my own, they tried to say my delivery was already received. The tracking they tried to use is FROM A COMPLETELY DIFFERENT COMPANY. I have proof that a different company sent me this package NOT ZEALTHY. The merely just picked a tracking that was sent from a pharmacy and tried to push it off as there own. 4. Messaging or calling customer service will get you nowhere, they use the same excuses. They’re escalating this issue, you get no real answers. 5. ITS A SCAM, if you get your first month the following one will be hell. You’ll get nothing but lies and frustration, they’ll give you the runaround just so they can steal your money. Completely a SCAM. ***The reply ⬇️ below is completely a lie, they have not done anything about my situation. On July 4th I got a phone call from a “Keren C” from the Escalation team. Who stated that my order was processed (yet again for the 4th time now) on 7/3 and she guarantees I will get my medication it 2 - 3 business days. Keren could not provide any tracking information only to trust her this one last time. Complete lies. How can you trust anyone from this company who all just spews lies every time you contact them! ***The email had been sent on 7/6/24, yet to hear a response. Maybe I we should just talk about it in here since you guys respond to reviews more quickly than your emails. *** 7/8/24 update: just received a phone call from ZEALTHY saying my order was processed. YES THATS CORRECT, ITS BEEN PROCESSED AGAIN FOR THE 5TH TIME. So the lies continue. The same thing was told me on 7/3/24 my order had been processed. ***Still no reply on the trusted pilot” email I sent. Patiently waiting…… **** Update 7/9 *** Got a response from the email I sent on 7/6. Below is the email from “Lydia Mee” “I reviewed your account and do see that the Pharmacy Escalation team has reached out to the pharmacy and has pushed your order through. The order was filled (meaning received and being processed) on 07/05 with the pharmacy. I am so sorry for this delay from the date of order to when it was sent to the pharmacy. I am making sure that we get this looked into to ensure it does not happen again! I do see the pharmacy sending out orders that were created on 07/05 so we should be getting tracking today. As soon as I see your account update I will reach out to you so you know exactly when to expect your package. When it comes to the tracking numbers, you are correct, there was an error. We found that we have multiple patients with the same name. We have made sure your account is noted of this so we are double checking your date of birth when looking at the tracking for your your order. Because of all the trouble you have had, I have refunded 15% off the order. Please expect to see $144.75 back on your card within the next 5-7 business days.” **** ZEALTHY HAS BEEN LYING TO ME, EVERY TIME THEY TOLD ME MY ISSUE WAS ESCALATED AND MY ORDER WAS PROCESSED. I wish I was making this up but here’s the proof from them. They also said I would get a tracking TODAY! THEY SAID I DID NOT MAKE IT UP ITS IN THE EMAIL THEY WROTE. I replied back that I will be expecting my tracking today. Then I received another email from ”Lydia” I did reach out to the pharmacy and found out the reason for the delay. Sadly, the pharmacy and all carriers have been affected by the hurricane in Texas and have not been able to send any orders. Of course they’re using the hurricane as an excuse now. I’ve been fight for my medication for a Month now. It’s the same every time processed but no tracking. THIS IS A FRAUDULENT COMPANY, THEY WILL SCAM YOU.

I was told by my PCP to discontinue the Semiglutide due to Intussusception. I have been waiting over 13 days for a refund and I was told that my prescription was mailed yesterday therefore I could not receive a refund. Be very careful, if you need a refund they will not give it to you!!

I have been very pleased with Zealthy. Their prices are comparable and their customer service has been prompt and helpful.

I had 2 accounts and they took out money from both accounts. When I brought it to their attention I got a refund for one account really fast. They are great I haven’t got my medication yet so I can’t comment on that yet

Please do not get your medicine here! This is a fake business with fake doctors. I’m very sure that the people are not licensed professionals. They will lie about contacting your insurance because they’re not authorized to do so they’re not a real business. Please save your money and go to your doctor.

The customer service is great— staff is quick to respond to texts! 🌟

They took over a month on approval for the medication. After the approval they tell you that you can only obtain the prescription approval if you subscribe for 2 moths minimum and that's over 250.00 then the pharmacies near me didn't have the medication so they asked me to contact local pharmacies as well it was over the 2 month mark going on the 3rd paid for the 3 months never obtain the medication. Asked for a refund and I was denied they refused to give me any money back.