ZealthyHigh-quality virtual care including primary care, mental health, metabolic health, and more. Get personalized care from anywhere with or without insurance.
Zealthy (getzealthy.com) has 5,549 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Pharmacy & Medicine · Lehigh Acres, Florida
Excellent
Pharmacy & Medicine · Clearwater, Florida
Excellent
Pharmacy & Medicine · Sunrise Florida, Florida
Excellent
Pharmacy & Medicine · Orlando, Florida
Excellent
5,549 approved reviews, newest moderated first
Bailey
Professional and Caring Providers and Coaches
Response from ZealthyJul 26, 2024
Hey Bailey! We're happy to hear that you found our providers and coaches professional and caring. Your progress and satisfaction are our top priorities, and it's wonderful to know that we can support you effectively on your weight loss journey. If you ever need any further assistance, please don't hesitate to reach out. We're here for you every step of the way!
Lpez
Don’t do it! They charged me $217 and $446. Told me it was a discounted price for three months of medication. Was then told that I didn’t qualify for said medication but they refuse to refund me. Was told that they couldn’t because the prescription was already being filled at the pharmacy (it wasn’t though, because I was denied the only prescription I asked for). Then, tried to sell me an antidepressant and naltrexone at a price that is triple what I’d pay through my dr. I am dealing with my credit card and have screenshots of all of the dishonest responses and will continue to pursue because I was lied to. Also, don’t let the fact that they respond and act concerned on these reviews. They did refund some of my money but still insist on keeping $49 for a membership that never happened and was denied by them. It’s a scam people! Update… still no pending refund. Seller is trying to play nice on TrustPilot. Not being truthful. They are responding as though they don’t know what the issue is even though there has been at least ten back and forth messages. They don’t need my birthdate. They know exactly who I am.
Response from ZealthyJul 26, 2024
We sincerely apologize for the inconvenience. For us to further assist you, we may need to have your full name and date of birth to pull up your account. We cannot pull up your account since the name that you have stated here in Trustpilot is "Lpez". We are doing our best to address all of our patients.
Kyle D.
Easy to use. Great customer service and providers.
Response from ZealthyJul 26, 2024
Hey there, Kyle! We're thrilled you found our services easy to use and that our customer service and providers met your expectations. Your positive feedback motivates us to continue providing the best care and support. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help you on your weight loss journey every step of the way.
Melanie
They will take DAYS to cancel your membership, and when they finally do, you’ll have already been charged for a month you aren’t using because you (/THEY) didn’t cancel in time. Total scam.
Response from ZealthyJul 25, 2024
Hey Melanie! We are so sorry to hear that you are being charged for a membership that you are no longer using. We would love to help make sure your membership is canceled out so you are not charged again. Please feel free to email [email protected] with the Subject Line "TrustPilot" and the email address on your Zealthy account. Once we get your email we will be happy to help you further. Thank you!
Amanda R.
Took the quiz, told them I could not take ozempic, but they tried to give it to me anyway. I declined and they got their consultation money anyway, fine, I'm only out $49. But then, they charged me $185 more even though I never used the service and refuse to refund it. This is a predatory company, I highly recommend not giving them your billing info.
Response from ZealthyJul 25, 2024
Hey Amanda! We are so sorry to hear that you are being charged for our services when you are not using them. We would love to review your account and see what we can do about a refund when it comes to this recent fee. Please feel free to email [email protected] with the Subject Line "TrustPilot" and the email address on your Zealthy account. Once we get your email we would love to help you further. Thank you, Amanda!
Misty L.
Extremely deceitful. I received numerous messages claiming that my insurance did not cover different products. I tried to be patient and call because I was receiving emails from Zealthy stating my insurance has been Approved. Bottom line they definitely know how to make their money. They charged me for a three month supply upfront and obviously I still have to pay my membership every month. They didn’t care that I never received the medication. All they cared about was money. All about money Worse story of my life.
Response from ZealthyJul 25, 2024
Hey Misty! We are so sorry to hear you are feeling this way after using our services. We hate hearing this and want to help. We do see that we reached out to your insurance regarding multiple different prescriptions and sadly they denied all our attempts. You do pay a monthly weight loss membership fee to be able to have access to a Provider, and Weight Loss coach. As well as having us work with the pharmacy and if requested your insurance directly. If your insurance does not cover your prescription then we can prescribe non-GLP medication, which comes free with your membership or GLP medication that comes at a separate fee. If there is anything else we can do to help please feel free to email [email protected] with the Subject Line "TrustPilot" or call us at (877)870-0323. Any of our Zealthy Coordinators would love to help!
Shari
They send you texts that are incomplete and don't respond to your FAQs. I paid for the membership on Monday and I receive an email informing me I don't qualify because I have Medicare early morning. That I'll be getting a refund for my membership. I asked when? Again no response by text or by email. I just wish they would keep their commitment or replying to any questions. I used the email they have and nothing and call the phone number and again nothing. They should first find out if you qualify before they evrn charge you the membership. I hope I receive it and I don't have to involve my bank.
Response from ZealthyJul 29, 2024
Hello Shari! We are so sorry to hear that you are not having the best experience using our services. We want to get your account reviewed right away so we can review your contacts, as we strive to reach out within 1-2 business days of you reaching out. We also would like to look into this refund, since you have government insurance. Please feel free to email [email protected] with the Subject Line "TrustPilot" or call us at (877)870-0323. Any of our Zealthy Coordinators would love to help!
Sandra M.
The staff and the provider is clear and understanding and answers your questions.
Response from ZealthyJul 25, 2024
Hello Sandra! Thank you so much for reaching out to let us know how your Zealthy experience is going. We are so happy to hear that you are having such an awesome experience working with the Zealthy Team. We are excited to be on this journey with you and wish you all the best!