ZealthyReviews of getzealthy.com

3.25,549 reviews
Pharmacy & Medicine
429 Lenox Avenue, Miami Beach, Florida

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Zealthy

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About Zealthy

High-quality virtual care including primary care, mental health, metabolic health, and more. Get personalized care from anywhere with or without insurance.

Zealthy (getzealthy.com) has 5,549 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.

Also known as: getzealthy.com
Website: getzealthy.com
Category: Pharmacy & Medicine
Location: Miami Beach, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Zealthy reviews

5,549 approved reviews, newest moderated first

Keri J.
Jan 15, 2025
If I could give this company zero…
If I could give this company zero stars, I would. The website glitches, I’ve waited for a week for help and no calls back, and customer service will take at least 20 minutes to answer your call. Horrible horrible horrible. It also keeps trying to make me re sign up and charge me an additional 40$ every time ! Scam !
Response from ZealthyJan 16, 2025
Hey Keri! I am so sorry to hear that you are having trouble with your account and being prompted to pay again. I understand your frustration and I am here to help! Please email [email protected] with the subject line "Trustpilot-Lydia". I will be there to help you with your account and look forward to resolving this issue. Thank you!!
Dawn R.
Jan 15, 2025
I am losing weight
I am losing weight and it feels good
Response from ZealthyJan 15, 2025
Congratulations! We are thrilled to hear that you are seeing the results you want. What an accomplishment and we are all so proud of you. Thank you for letting us know how your journey is going. We all appreciate it and look forward to helping you achieve your goal!
Very Dissatisfied C.
Jan 15, 2025
This company sucks
This company sucks! I started with them a month ago and filled out all the forms, responded to each message, and provided all requested information. I have been asked to fill out the same forms and provided the same information at least three times, if not more. I have been charged a total of $198 for a membership starting in December and again this month. I have received NO medications, even though I keep getting messages that a prescription is pending but I need to complete the intake form that I have already completed. I tried talking to the customer service rep about this and they can't seem to understand that I have already completed the forms. I'm done. I got another request 1/14/25 to provide the same information. I canceled my membership and requested a refund. I have not received a response as of yet. I recommend anyone considering this company to look elsewhere for a legitimate weight loss program. This business acts as a front for a scam.
Response from ZealthyJan 15, 2025
Hello! I’m truly sorry to hear that you’re experiencing issues with your order. I want to assist you by reviewing your account and ensuring you receive what you paid for. Please email me directly at [email protected] with the subject line "Trustpilot-Lydia," and I will do everything I can to help resolve this issue with you personally. Thank you!
Brooklyn P.
Jan 15, 2025
I feel taken advantage of
I am so confused, I had to pay $40 just to get to a different page on the website. It told me to pay and to get it shipped, so I did. And then after that it started asking questions, and at the end it told me the real price. I feel very taken advantage of. I didn’t even end up going with them, and got scammed out of $40. I tried to go back to the original page, but it wouldn’t let me.
Response from ZealthyJan 15, 2025
Hey Brooklyn! I am so sorry to hear that there was confusion with our program and that it will not work for you. I completely understand your want to get these funds back and I am here to help. I was not able to locate your account with your name but I want to look into this charge and ensure things are taken care of properly. Please feel free to email [email protected] with the subject line "Trustpilot-Lydia"and I will be there to help. Thank you!
Brittany S.
Jan 15, 2025
Very helpful
Very helpful
Response from ZealthyJan 15, 2025
Hi Brittany! Thank you so much for your 5-star review! We're glad you found our support helpful. Your kind words mean a lot to us, and we’re here if you need anything else.
GiGi
Jan 15, 2025
ZERO Customer Service
On Friday Jan 10th I signed up for a membership and not even 10 minutes later, I had 2nd thoughts, so I immediately started a chat to ask for a membership refund before anyone contacted me. Someone named Danica May A. said she would forward it to the refunds team so they could further assist me. I had not heard anything by the next day, Jan 11th, so I added to the chat that I was following up about the refund. I have not heard from anyone as of yet. I work in a profession where we deal with 1000's of customers/guests daily and we try to resolve issues right then and if we can't, they are usually resolved within 24 hours. This is a very bad impression for this company. Not 1 customer service person has reached out, but yet more than 1 health coach will try to reach you 5+ times a day.
Response from ZealthyJan 15, 2025
Hello there! We are sorry that you have to experience all those troubles. We would like to further check on your account and help resolve this matter. Can you please email [email protected] with the Subject being TrustPilot-Jaz? Once we get this email from you we will be happy to help rectify this entire issue with you. Thank you!
Melinda G.
Jan 14, 2025
Everyone has been really friendly to…
Everyone has been really friendly to reach out to make sure that I was OK, and that I was doing well on the diet.
Response from ZealthyJan 15, 2025
Hello Melinda! Thank you so much for your 5-star review! We're thrilled to hear that you’ve had a positive experience with our team. Your kind words about our support mean a lot to us, and we’re glad to know we could help you on your weight loss journey. If you ever need anything, we’re always here for you!
Estelle
Jan 14, 2025
The process was easy and customer…
The process was easy and customer service has been great!
Response from ZealthyJan 15, 2025
Thank you so much for your kind words and for giving us a 5-star review, Estelle! We're so glad to hear that you found the process easy and that our customer service team has been helpful. Your feedback means a lot to us, and we’re here to support you every step of the way on your weight loss journey. Thank you for trusting us!

ZealthyReviews of getzealthy.com

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