ZealthyHigh-quality virtual care including primary care, mental health, metabolic health, and more. Get personalized care from anywhere with or without insurance.
Zealthy (getzealthy.com) has 5,549 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Pharmacy & Medicine · Lehigh Acres, Florida
Excellent
Pharmacy & Medicine · Clearwater, Florida
Excellent
Pharmacy & Medicine · Sunrise Florida, Florida
Excellent
Pharmacy & Medicine · Orlando, Florida
Excellent
5,549 approved reviews, newest moderated first
Nita S.
It’s very good working with clients. I can depend on them to answer all my questions
Response from ZealthyJan 17, 2025
Hey Nita! Thank you so much for your kind words! We're thrilled to know you’re happy with our support and that we can answer all your questions. Your satisfaction means the world to us, and we’re here whenever you need us!
Beth
Zealthy makes a lot of claims that aren’t entirely true. They claim they have good customer service, which they do as far as they respond to you within a couple hours after you send them a message. However, the coach only reaches out to you at the beginning, which doesn’t help in the weeks that follow, and yet still charge you $135 a month (plus whatever you’re paying for medication). They claimed they wouldn’t bill me unless insurance was approved, I got charged right away and they never answered my questions about that. They claimed that they would hear back from my insurance within two weeks. I waited three, when I was supposed to renew, and they Informed me that they sent the information to the insurance…14 days after I ordered. Therefore leaving me without coverage and having to pay the full price if I wanted another months supply. Personally, I don’t fully trust this company and just feel like they aren’t totally honest and are just wanting your money.
Response from ZealthyJan 17, 2025
Hello there! We are sorry that you have to experience all those troubles. We want to check your account further and help resolve this matter. Can you please email [email protected] with the subject TrustPilot-Jaz? Once we get this email from you we will be happy to help rectify this entire issue with you. Thank you!
Edward B.
Great assistance from everyone involved. Great service and answers any questions asap. Little wait time for a response
Response from ZealthyJan 17, 2025
Thank you so much for your feedback, Edward. I love hearing that when you need us, we are there to help. We all look forward to working further with you and helping you be the best you. Thank you again for your kind feedback!
Tasha S.
I am very disappointed. I was given false info. I am now having a payment issue and no one will help me. This is a scam. I want my money back
Response from ZealthyJan 17, 2025
Hey Tasha! I am so sorry to hear that you are having issues with a change. I want to be able to help you right away and resolve any issues you are having. Please feel free to email me directly at [email protected] with the subject line "Trustpilot-Lydia" and I will be there to help. I look forward to your email!
P. M.
The website is easily navigated. Response/replies are prompt. The support has exceeded my expectations.
Response from ZealthyJan 17, 2025
Hey there, thank you so much for taking time out of your day to let us know how using Zealthy has been for you. We love hearing that your experience has been so great and that our team is there when you need us. We all look forward to helping you achieve your goal and wish you all the best on your journey.
W H.
Terrible when doing the process I put in my Medicaid insurance knowing it wouldn’t cover it. But I paid upfront for the medication as well as the membership. They sent the medication out the same day, the day I get the medication at 1:27pm I was notified of its arrival and at 2:08pm I got a message stating because I am on Medicaid even tho I am self pay that they could not work with me basically canceling my membership. Luckily I have a good rapport with my bank screen shot everything even me offering to return the medication so my bank gave me my money back. This place is a scam stay far far away from them A reply to your response I was not using my insurance I had paid and was continuing to pay out of pocket like others I got hounded with request to upload my insurance documents, and after I did when this occurred. And still even after you guys canceled my things you’re still sending me emails and messages requesting that I upload my documents make it make sense. You guys are trying to get anybody’s insurance charge them cash, and still build their insurance fraud scammers
Response from ZealthyJan 17, 2025
Hello again, I do understand you are not using your insurance. Sadly, that does not matter when it comes to government insurance. They do not allow us to provide certain medications to our patients if they are signed up for government insurance. Based on the information provided, you will be asked to provide insurance information if your Provider or Care Team believes you may have government insurance to ensure we are properly prescribing. I do understand this is disappointing and we do hope in the future that government insurance rules change so that Zealthy can help so many of our patients who want to use our program. If you would like the emails from us to cease, please email me directly and I will help remove future advertising emails from going to you. Also, I would be happy to look into your charges to help look into any refund options, since we can not help you further. Thank you!
Yesenia
great experience
Response from ZealthyJan 17, 2025
Hey Yesenia! Thank you so much for taking time out of your day to let us know how your Zealthy experience is going. We are thrilled to hear that everything is going so great. We all look forward to working further with you and wish you all the best!
Trisha K.
So far so good, everyone I have talked to has been very helpful and reply with in 20 min. Medication came in mail perfect! Just did my first shot . Will come back to leave another review once I see results
Response from ZealthyJan 17, 2025
Hey Trisha! We love hearing that so far your journey with us has been so fantastic. Thank you so much for taking the time to let us know how the start of your Zealthy journey is going. We all look forward to hearing about your success and wish you all the best!