Chris
This company has the WORST customer…
This company has the WORST customer service after you've spent your money. I paid in full for three months of meds and three months of their membership. I received my package and reached out to them immediately to tell them that my package was wrong and I needed assistance. I got multiple automated messages with a couple of them even suggesting that I just order MORE of the medication. Then while I am trying to work through this Zealthy decided to try to charge me an additonal $866 for absolutely no reason. I then immediately contacted them about THIS issue and they wouldn't tell me what the charge was for, where it came from, or why but asked if I would like to cancel the charge. I am about to report all charges from this company as fraud and move on.
Response from ZealthyJan 14, 2025
Hey Chris! We are so sorry to read that you have had this experience working with the Zealthy team. We want to review your account right away to help resolve the issue with your order, as well as look into this additional fee. Please email [email protected] with the subject line "Trustpilot-Lydia" and we will be there to help. Thank you!