ZealthyReviews of getzealthy.com

Response from ZealthyFeb 9, 2025

Hello Elizabeth! Thank you so much for your kind words! We're so happy to hear that you love how easy it is to communicate with your doctor and coach. Our team is always here to support you and help you stay on track with your goals. If you ever need anything, don’t hesitate to reach out. Keep up the great work on your journey!

Response from ZealthyFeb 9, 2025

Thank you so much for your kind words! We're happy to hear that you feel understood and supported by the provider. Quick responses and personalized care are important to us, so we're glad we've met your needs. If you ever have any more questions, we're always here to help. Wishing you continued success on your journey!

Response from ZealthyFeb 9, 2025

Thank you so much for your kind words, Lee! We're glad to hear that you find Zealthy straightforward and reasonably priced. Our team works hard to provide great customer service, and it means a lot to know that it's making a difference for you. If you ever need anything, we're always here to help!

Response from ZealthyFeb 9, 2025

Hello Rene! Thank you so much for your 5-star review! We're happy to hear that you had a great experience and that we could address all your concerns and questions quickly. Your feedback means a lot to us, and we're here to support you every step of the way on your weight loss journey!

Response from ZealthyFeb 9, 2025

Hello AvRon! I sincerely apologize for the delay in responses from our care coordinators. You may use this link to resend your refill order for them to review thoroughly. Please know, that I also escalated this to our providers for them to look into your refill request and they should recommend the quantity that will best suit you https://app.getzealthy.com/patient-portal/visit/weight-loss-refill.  Kindly allow 1-2 business for them to get in touch with you in your Zealthy portal. You may also use this link to have a 15-minute appointment with our provider: https://app.getzealthy.com/patient-portal/visit/schedule-visit

Response from ZealthyFeb 9, 2025

Hey Sandra! Thank you for your feedback! We're glad to hear the treatment is working well for you and that you find it convenient. We appreciate your patience, and we're always working to improve our response times. If you ever need anything, feel free to reach out—we’re happy to help!

Response from ZealthyFeb 9, 2025

Thank you so much for your kind words, Julianne! We're glad to hear that you've had a great experience with our team and that our quick responses have been helpful. If you ever have any questions or need anything, we're always here for you. Wishing you continued success on your weight loss journey!

Response from ZealthyFeb 9, 2025

Hi there, Katie! I sincerely apologize for the inconvenience that you have experienced. I have noticed that you requested a 3-month supply of the order. Please know that our providers have reviewed and sent your order to our partnered pharmacy to be processed. Once it has a tracking number, the order is no longer refundable. But, please know that we will be refunding the additional 2 months of membership costing $216 since it has not been used. Please allow 5-7 business days depending on your bank's policy for the refund to appear in your account.  In addition, your account with us is already scheduled for cancellation which will automatically expire or end on March 3, 2025. Rest assured there won't be any other future charges. Your patience and understanding are highly appreciated.