ZealthyReviews of getzealthy.com

Cares about their clients. Looks forward to continued support.

They are great

I started my GLP1 back in August 2024, and right away it was a mess. The bank flagged my payment as fraud and it was a whole mess, and a long phone call later with Zealthy before I could get the payment reprocessed. Once the payment processed, I received a tracking number for the medication.. which was eventually shipped and received in a timely manner. I kept getting requests to refill, well before I was going to run out of my meds.. a 4 week RX lasts about 6 weeks on lower doses. I am not going to blindly refill when not needed, just because the date says it’s been a month. They do this to charge you more often and make more money. Once I did request a refill, and that request was complete (this process was also full of app issues and glitches.. the app is horribly made/nonfunctional a lot of the time) I would get prompted to request my refill on the home page.. Literally the refill had shipped, and been received and I was still being prompted to submit a refill request.. This message never went away. I refilled 3 or 4 times with them before I got fed up and cancelled, but all three or four times, the “refill notice” would never disappear. My meds (while I kept the dose the same the entire time) kept costing more. I would reach out to chat to say, please provide the same dose, for the same cost, and they’d adjust with no question. It is a ploy.. hoping you won’t notice the cost difference. They DO charge more as doses go up, which is why I stayed at the same dose (making progress) for the same price. Fast forward, my husband wants to try these meds.. we go through Zealthy. A MUCH WORSE experience. He created a profile, took the health questionnaire and was prescribed his dose. He paid the discounted first month rate and $199 for the first month of meds. After days of weird push notifications addressing him as “null” and no shipping info.. and unable to log in to the app, we contacted customer service to see what was going on and why the medication hadn’t shipped. They advised him that his account wasn’t complete… How can he get all the way through, to meds being prescribed and being charged without them having his FIRST NAME on file?? Customer service was not helpful. We are tech savvy, young people and we could not log in no matter what. They kept advising us to log in, request a refund, and cancel. When I advised that we could not log in, they did not know how to handle it. We submitted paperwork showing the charges, and they said they would “work on” refunding they charges.. but only the med.. not the membership fee as the “doctor already took the time to review his health history and prescribe.” What a joke! I finally let them know we would do a chargeback with out bank and cancel the card they had on file to avoid future charges. They hung up on me. My bank filed a charge back and I was refunded for BOTH charges 24 hours later. DO NOT TAKE THE CHANCE ON ZEALTHY!! Spend a few dollars more elsewhere. The app is trash, their service sucks(new person every time you call or email), overall super unorganized and unprofessional for anything pertaining to medical or health. Zealthy is and should be investigated for fraud. **Just to add, I also deleted my account.. fully closed it, and still get emails about refills, prescriptions expiring etc.. so my info is still in their system. **

I received my medicine quickly and my coach and medical team reached out immediately. All of my questions this far have been answered.

Never lost any weight. Got extreme reflux, nausea/vomiting, and was in pain. I was told it was normal, and was sent Zofran (and CHARGED FOR IT). NO weight loss. No concern for my health. Out of medication now, but charged AGAIN 5 days ago! What in the world?

Quick response times and always helpful!

When I need to reach out to customer service I got a speedy response professional services! Helpful tips and strategies!

Love it. Well worth it. Took my first dose today and I’m on a weight loss program. You can message any questions and they guide you completely