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Zealthy (getzealthy.com) has 5,549 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
Also known as
getzealthy.com
Website
getzealthy.com
Category
Pharmacy & Medicine
Location
Miami Beach, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
My experience so far has been great. The Zealthy team has been quick, courteous and professional. Once I gave them all my information the prescription was sent quickly. I've lost over ten pounds in the first 3 weeks
Response from ZealthyMar 10, 2025
Hey Zack! Congratulations on the start of your weight loss journey. We are so excited to have you joining the Zealthy family, and I love hearing that you are already seeing results. We can not wait to work further with you and wish you all the best!
LC
Lisa C.
Scammed
This company is the biggest scam. i just found out there is a huge lawsuit against them. They lied about being FDA approved, charged my card three times within a day over 1000,00 dollars. i cancelled and the pills were not filled yet and now I'm waiting on my refund and so help me God if the don't return my money I will join the suit. The lawyer I spoke to handling the suit said the pharmacy is very shady and people are getting sick and not being able to cancel their membership. They never answer the customer service line and they take days to get back to you on that stupid app. Take the warning from me.
Response from ZealthyMar 10, 2025
Hey Lisa! I am so sorry to hear that you are not having the best experience using our services. I see that we have refunded you in full for $200 and $400 as of 2025-03-06.
I do want to assure you that all the pharmacies we use are in the USA. The pharmacies we work with are certified by the National Boards of Pharmacy and are monitored by state pharmacy boards.
To provide more clarity, we work with our partner pharmacies that use FDA-registered suppliers to ensure semaglutide is properly developed, processed, shipped, and delivered.
If there is anything else we can do to help, please feel free to email [email protected], message us in the portal, or call us at (877)870-0323. Any of our Zealthy Coordinators would love to help!
CM
Christine M.
I just read another review about being…
I just read another review about being charged for an order never received nor authorized. I sincerely hope Zealthy will do the right thing and give me a refund. $232 on my credit card which I did not give permission to.
Response from ZealthyMar 10, 2025
Hey Christine! I completely understand wanting a refund of these charges since you are not moving forward. I do see the amounts of $83 and $149 were refunded as of 2025-03-03. If there is anything else I can do to help, please feel free to reach out. Have a wonderful day!
AU
Author
Charges and never responds or ships
I have been charged almost $2000, yes almost 2 grand and medication has not shown up. No one answers their customer service line. No replied back from the in app messenger, and no response through email.
Response from ZealthyMar 7, 2025
Hey there! I am so sorry to hear that you have not had an update on this charge or the order attached to it. I understand your concern, and our team is ready to help you. Please feel free to email [email protected], message us in the portal, or call us at (877)870-0323. Any of our Zealthy Coordinators would love to help!
JA
Joseph A.
Scam
Scam! Do not give these people your money! They stole $39 from my account to check my insurance!
Response from ZealthyMar 7, 2025
Hey Joseph! I am so sorry you are feeling this way after signing up for our services. I would like to review your account to see what option we have for this $39 First Month Weight Loss fee. Please email me directly at [email protected] with the subject line "Trustpilot-Lydia" and I will do everything I can to help. Thank you!
JM
Jose Manuel A.
SCAM TO UNSUBSCRIBE
In November, I subscribed to purchase generic Ozempic or a similar product through Zealthy. However, I immediately canceled my subscription—or at least I believed I had.
To my surprise, I recently discovered that I was still being charged. Zealthy continued to withdraw funds from my account in December, January, and February, totaling $891 ($297 per month)—without my knowledge or consent. Even more concerning, I never received any product for the December and January charges.
Yesterday, I received an email with a tracking number for an order, which made me realize that my initial cancellation request was not processed. Upon attempting to cancel again, I discovered that Zealthy website requires additional hidden steps after the initial request, making it intentionally difficult to unsubscribe.
This is completely unacceptable. Zealthy charged me three times without fulfilling my orders for December and January, and only now, after yet another charge, am I supposed to receive a shipment. This is deceptive and feels like a deliberate scam.
I demand a full refund of $891 for the unauthorized charges. If this matter is not resolved promptly, I will be forced to escalate my complaint to consumer protection agencies, my bank, and relevant authorities.
Sincerely, Jose Alamo
Response from ZealthyMar 7, 2025
Hey Jose! I completely understand wanting to receive a refund for these charges since you were not using the service. I am here to help! Please feel free to email me directly at [email protected] with the subject line "Trustpilot-Lydia" and I will do everything I can to help you out. Thank you!
WP
Wendoliie P.
Following up on my previous review
Following up on my previous review, I completed the steps as they instructions below and still no response to the two emails I sent Lydia. Also I have left 4 voice message and 4 online message with no response to either. Avoid this company as there customers service is below 1 star
Response from ZealthyMar 7, 2025
Hey Wendole! I do believe I have emailed you back, as I see that I have refunded you in full as of 03/04 for the $39. If there is anything else I can do to help, please feel free to respond to our email thread or call me directly at 1-877-870-0323. I hope you have a wonderful weekend!
JR
Jessica R.
Don’t waste your time or money
Don’t waste your time. I was charged for a second prescription without my authorization. They refused to refund me my money. Then once the prescription got shipped it got lost in transit. Fedex told me to reach out to Zealthy to submit a claim on their end so I could be refunded. They began ignoring my emails. Customer service is terrible and incompetent. I tried calling and no one answered. Terrible company that uses deception as their business model.
Response from ZealthyMar 7, 2025
Hey Jessica! I am so sorry to hear that you are having this experience. I understand your concern and would love to help! Please feel free to email [email protected] with the subject line "Trustpilot-Lydia" and I will do everything I can to help!