ZealthyHigh-quality virtual care including primary care, mental health, metabolic health, and more. Get personalized care from anywhere with or without insurance.
Zealthy (getzealthy.com) has 5,549 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Pharmacy & Medicine · Lehigh Acres, Florida
Excellent
Pharmacy & Medicine · Clearwater, Florida
Excellent
Pharmacy & Medicine · Sunrise Florida, Florida
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Pharmacy & Medicine · Orlando, Florida
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5,549 approved reviews, newest moderated first
Carrington Q.
Absolutely amazing! Best program!
Response from ZealthyMar 11, 2025
Hey Carrington! Thank you so much for taking the time to let us know how we are doing. I am thrilled to hear that you are having such a great experience using our program. We are excited to be on this journey with you and wish you all the best!
Ann C.
I found zealthy and got excited at the prospect of getting semaglutide compound cheaper without health insurance coverage for it. I went on the website went through questionnaire it asked for credit card details I put in my American Express. I then saw that the medication would cost over $1000. I wasn't ready to pay out that much money. So I cancelled my account. Then I checked my Amex card and had been charged $39 fee. Even though I didn't carry on with purchase. I called the listed customer service number it was a non working number. Then I went online and found another. I called and it said I had a 6 minute wait, 45 minutes later I was still waiting. I hung up and sent email to the help@ zealthy. Got a reply and the lady said she would refund $35 I insisted on the full refund of $39. And now I'm getting the run around from the company. I wrote another email and a lady sent me links which do not work. And that it would be reviewed. This is the worst customer service I've ever seen. You charged my credit card. I want a full refund NOW!!!!
Response from ZealthyMar 11, 2025
Hey Ann! I am so sorry to hear that we were not able to get you your wanted prescription at a cost that works best for you. I understand wanting a refund since you are not going forward with our program. I do see that you have disputed the fee of $39, so I am not able to refund it. If the dispute is removed, I would be happy to refund back the $39 fee. If you remove the dispute and would like me to issue the refund, please feel free to email me at [email protected] with the subject line "Trustpilot-Lydoa" and I will be there to help. Thank you!
Brenda S.
I cancelled my membership on 1-2-25 and received email confirmations indicating such. They charged me on 2-1- and 3-1. I sent them the emails showing that I had cancelled, and they could not explain why I received the emails showing I had cancelled. They refused to refund me. They charge me for 2 months of service that I did not receive.
Response from ZealthyMar 10, 2025
Hey Brenda! I am so sorry to hear that you were charged for our services when you were not using them. I completely understand wanting a refund, and I am here to help. I first made sure that your membership is fully canceled so you will not be charged again. I also refunded 2 $135 fees, and you will see the refunds back on your card within 5-7 business days at most. If there is anything else we can do to help, please feel free to email [email protected], message us in the portal, or call us at (877)870-0323. Any of our Zealthy Coordinators would love to help!
Aimee O.
I would give them less if I could. This place will take your money before they even agree to prescribe anything and they will never answer their phone or return any messages. Say goodbye to the money they take from you 5 seconds after you give them information. They say it’s for medication but they haven’t even prescribed anything to you. Huge scam. Don’t waste your time.
Response from ZealthyMar 10, 2025
Hey Aimee! I am so sorry to hear you were charged for an order that you were not waiting. I completely understand wanting a refund! I have refunded the amount of $866 and $39. You will see the two refunds back on your card within the next 5- 7 business days at most. If there is anything else we can do to help, please feel free to email [email protected], message us in the portal or call us at (877)870-0323. Any of our Zealthy Coordinators would love to help!
MW
It was easy to get qualified and the care team is very responsive. I received my medication is less than a week.
Response from ZealthyMar 10, 2025
Hey! Thank you so much for your kind feedback. I am thrilled to hear that you are having such a great experience using our services, working with our team, and receiving your medication. All of us are excited to be on this journey with you and we wish you all the best on your journey.
JAMES R.
Don't order this product!!!!!! They charge you a $39.00 membership fee and then they charge you for the product. I cancelled my membership about an hour after I signed up, they refuse to give me my money back. Plus the product is expensive.
Response from ZealthyMar 10, 2025
Hey James! I am sorry to hear there was confusion about how our weight loss program works. You do pay a monthly weight loss membership fee to be able to have access to a Provider and Weight Loss coach. As well as having us work with the pharmacy and if requested, your insurance directly. If your insurance does not cover your prescription,n then we can prescribe non-GLP medication, which comes free with your membership, or GLP medication, which comes at a separate fee. I do see that our team has refunded your $39 fee as of 2025-03-07. The refund can take 5-7 business days, depending on your bank. If there is anything else we can do to help, please feel free to email [email protected], message us in the portal, or call us at (877)870-0323. Any of our Zealthy Coordinators would love to help!
Elizabeth E.
It’s hard to get in touch with ppl. I guess it’s like any normal doctor’s office.
Response from ZealthyMar 10, 2025
Hey Elizabeth! I am so sorry to hear that you are having trouble getting a hold of our team. We do our best to respond within 1-2 business days at most. If you have not heard back from our team, please feel free to email me directly at [email protected] with the subject line "Trustpilot-Lydia". Thank you!
Monika K.
THIS COMPANY IS THE WORST. I’m writing this on behalf of my husband. The first few months were fine, even though he was annoyed with the constant spam emails. But ever since October he has had issues. They recently charged him over a $1000 which he did not consent to and they haven’t refunded him since the last time he spoke to them over two weeks ago. He has left multiple voicemails and also has emailed over 10 times and absolute silence on their end. DO NOT USE ZHEALTHY
Response from ZealthyMar 10, 2025
Hello Monika! I am saddened to read that your husband is having trouble with his Zealthy account. I would love to help him with the charges on the account. Due to HIPAA policy, I can only work with him directly. Please have him email me at [email protected] with the subject line "Trustpilot-Lydia" and I will do everything I can to help. Thank you!