High-quality virtual care including primary care, mental health, metabolic health, and more. Get personalized care from anywhere with or without insurance.
Zealthy (getzealthy.com) has 5,549 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
Also known as
getzealthy.com
Website
getzealthy.com
Category
Pharmacy & Medicine
Location
Miami Beach, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Was charged and never received meds, no replies from emails or app except to ask me to join when I was already s member. A complete rip off.
Response from ZealthyMar 12, 2025
Hello Tina! I am so sorry to hear about this unexpected charge. I do see you have disputed the fee. We are able to refund this fee! If the dispute is removed, please email me at [email protected] with the subject line "Trustpilot-Lydia" and I can refund the $249 fee back to you. If there is anything else our team can do, please feel free to reach out. We are here to help!
RO
Robert
Great service and awesome staff to work…
Great service and awesome staff to work with and help meet my goals
Response from ZealthyMar 12, 2025
Hey Robert! Your kind words are greatly appreciated. I love hearing that you are having a great experience working alongside our team. We are so proud of you for hitting your goals, and we can not wait to be there to help you achieve your next one. Thank you for your feedback!
MR
Meghan R.
Refills are done in a timely fashion
Refills are done in a timely fashion
Response from ZealthyMar 12, 2025
Hey Meghan! Thank you so much for taking time out of your day to let us know how using our service has been for you. I am thrilled to hear that you are having such a great experience and that your orders arrive quickly to you. Thank you again for your feedback Meghan and we all look forward to working further with you.
ST
Stephanie
I was charged twice after being told my…
I was charged twice after being told my card was declined…
Response from ZealthyMar 12, 2025
Hey Stephanie! I am so sorry to hear that you are having trouble with the charges on your account. I have checked out the billing side and see there are two charges. One for $39 for your First Month Weight Loss Membership and $199 for your received order. If you have any other questions regarding these two orders, please feel free to email [email protected], message us in the portal, or call us at (877)870-0323. Any of our Zealthy Coordinators would love to help!
LA
Laura Adair D.
Convenient
Convenient, offers multiple weight loss solutions and is online!
Response from ZealthyMar 12, 2025
Hey Laura! Thank you so much for your kind review. I am thrilled to hear that you are having such a great experience working alongside our team. I also love hearing that we offer a program that works for you. Thank you again for your feedback, and we wish you all the best!
KB
Kenneth B.
Don't use this company
Don't use this company. Wanted to sign up for their weight loss program, went through all the steps and when it got to the final charges, it was much more than initially stated. Unfortunately, I had given them my payment information and they charged my for something that I didn't even order. There was probably some fine print that I didn't notice, but if a business resorts to fine print, they are most likely not very trustworthy.
Response from ZealthyMar 12, 2025
Hey Kenneth! I am so sorry to hear that our program is not going to work for you. I see that you have canceled the weight loss program, so you will not have any future charges. The $39 First Month Weight Loss Membership fee I have refunded, since you are not moving forward. You are going to see $39 credited right back on your card within the next 5-7 business days at most. If there is anything else I can do to help, please feel free to reach out.
JP
Jessica P.
Repeated unauthorized $199 charges
I was interested in a semaglutide prescription & wanted to use my insurance. They advertised ozempic as low as $25/month with insurance. They didn’t mention the $45 membership fee to even talk to a doctor about getting it prescribed. Then a $199 dollar fee for the medication which attempted to charge more than 5 times. I cancelled everything & requested a refund. Their customer service kept bypassing my request & kept charging me after cancellation. 0/10 stars. Seems like a huge scam & they only care about getting money. The fact it took 3 attempts to customer care for them to stop charging me $199 every week was insane to me.
Response from ZealthyMar 11, 2025
Hey Jessica! I am sorry to hear that you have not had the best experience working with our team or using our program. You do pay a monthly weight loss membership fee to be able to have access to a Provider, and Weight Loss coach. As well as having us work with the pharmacy and if requested your insurance directly. If your insurance does not cover your prescription, then we can prescribe non-GLP medication, which comes free with your membership, or GLP medication, which comes at a separate fee.
I have confirmed that your membership is canceled, and the fee of $199 has been voided out.
If there is anything else we can do to help, please feel free to email [email protected], message us in the portal, or call us at (877)870-0323. Any of our Zealthy Coordinators would love to help!
JK
Jody K.
All my questions were answered
All my questions were answered. Quick responses. Extremely easy process. Thank you 😊
Response from ZealthyMar 11, 2025
Hey Jody! I love hearing that when you need us, our team is there for you. This is exactly how it should be! Thank you so much for your kind feedback. It is greatly appreciated. We all look forward to working further with you and wish you all the best!
