ZealthyHigh-quality virtual care including primary care, mental health, metabolic health, and more. Get personalized care from anywhere with or without insurance.
Zealthy (getzealthy.com) has 5,549 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Pharmacy & Medicine · Lehigh Acres, Florida
Excellent
Pharmacy & Medicine · Clearwater, Florida
Excellent
Pharmacy & Medicine · Sunrise Florida, Florida
Excellent
Pharmacy & Medicine · Orlando, Florida
Excellent
5,549 approved reviews, newest moderated first
Kimberly R.
Easy order experience
Response from ZealthyApr 1, 2025
Thank you for your feedback! We're glad to hear that ordering was easy for you. If there's anything we can do to make your experience even better, feel free to let us know. We appreciate your support! Your experience matters to us, and we’d really appreciate it if you could update your review once we’ve had the chance to help. Looking forward to hearing from you!
Danita M.
They entice you with the product, but after providing your credit card info, hidden fees appear. Always check one-star reviews first; I didn't and got burned. Zealthy makes false claims. Entering your credit card info is a trap. I did so on March 18th, noticed the hidden fees. So, I canceled, and requested a refund that same day! 17 days later, today, April 2nd, there's no refund. I was told it's too late because someone has looked at my account. Their website wouldn't let me cancel after 5 attempts. Their three-star rating should be one-star rating. Zealthy is just another company ripping people off! Avoid giving them payment info. Despite multiple attempts to cancel, they refuse. I'm appalled by this company and others like them! Update: I did receive my refund but it took a lot of work. If you're reading this, don't trust this company or you have to put up a fight to get your money back!
Response from ZealthyApr 1, 2025
Hey Danita! Thank you so much for reaching back out to us. I am showing that 2025-04-02 we refunded the $39 charge for you. The refund can take 5-7 business days to be posted back to your card. I went ahead and canceled your weight loss membership to ensure you will not be charged again. If there is anything else I can do to help please feel free to reach out. Have a great day!
marianna S.
If I could give 0 i would. Complete scam. They make you pay for a membership and then once you paid rhe total amount, they never ship the product.
Response from ZealthyApr 1, 2025
Hello there! We are sorry that you have to experience all those troubles. We would like to further check on your account and help resolve this matter. Can you please email [email protected] with the Subject being TrustPilot-Jaz? Once we get this email from you we will be happy to help rectify this entire issue with you. Thank you!
Dena J.
Zealthy is with you every step of the way. If you have questions, they have answers. They don't just prescribe medication and leave you to figure it out. They have videos to explain everything and you can reach out to your coach, Doctor or coordinator at any time. My coach is full of helpful insights and every person I've interacted with has been polite. I would recommend Zealthy to anyone struggling with their weight. I've had great success with their help and it's nice to know that I am not alone on my weight-loss journey.
Response from ZealthyApr 1, 2025
Hey Dena! Thank you so much for your kind feedback. I am thrilled to hear that you are having such an awesome experience using our program and working directly with our team. We are excited to have you as part of the Zealthy family and we look forward to working 1x1 with you.
Timothy S.
I should have read the reviews. This company is a classic bait and switch. They advertise a low introductory price for the first month. On the website the user is immediately asked to pay for a membership to continue. It is phrased in such a way as to make you think this is the first months medication. After paying, you are asked some basic questions before they give you the price the price includes a monthly membership which you have to have and the medication. All of this is much higher cost than what was advertised and is the introductory rate. You have to pay to proceed even though they state they have to review your information to see if you qualify. I realized it was a scam at this point. Other people report that did pay report that they never received anything. One thing I did get for my membership is a constant barrage of texts and emails urging me to pay up. Also, your membership fee is non-refundable. There are better options out there. Avoid this scam unless you like paying for constant spamming.
Response from ZealthyApr 1, 2025
Hello Timothy! I am so sorry to hear that there was confusion about how our weight loss program works. You do pay a monthly weight loss membership fee to be able to have access to a Provider, and Weight Loss coach. As well as having us work with the pharmacy and, if requested, your insurance directly. If your insurance does not cover your prescription, then we can prescribe non-GLP medication, which comes free with your membership, or GLP medication, which comes at a separate fee. If you are no longer interested in our program, please feel free to email me directly at [email protected] with the subject line "Trustpilot-Lydia" and I will be there to help!
Melissa
If I could leave no stars I would. It’s been over a week and still have not received meds. Called during their business hours and vm says they are closed.
Response from ZealthyApr 1, 2025
Hello Melissa! I am so sorry to hear that you are having trouble getting a hold of us. You are able to email us at [email protected], message us in the portal or call us at (877)870-0323. I have added our Contact Page below. If a Care Coordinator is helping another patient via phone, please leave a voicemail, and our team will call you back. We would love to help get you an update on your order, so please feel free to call, email, or message us, and our team will be there to assist you. Thank you! https://www.getzealthy.com/contactus
Nicole
Shady practices. Trying to charge my card multiple times without authorization-blatant lies
Response from ZealthyApr 1, 2025
Hey Nicole! I am truly sorry to hear that you are receiving unwanted charges. I would love to review your account and help ensure you are not charged again in the future. Please email me directly at [email protected] with the Subject Line "TrustPilot-Lydia" and I will do everything I can to help you further. Thank you!
Katrice E.
My coach quickly answers all my questions. The team contacted my insurance company, which reliably pays for my medication. The weight loss program is highly effective.
Response from ZealthyMar 31, 2025
Hi there, Katrice! Thank you so much for your 5-star review! We're glad to hear that your coach has been responsive and that our team was able to assist with your insurance coverage. It’s great to know that you’re finding the weight loss program effective! If you ever need anything, we’re here to help. Keep up the great work on your journey!