ZealthyHigh-quality virtual care including primary care, mental health, metabolic health, and more. Get personalized care from anywhere with or without insurance.
Zealthy (getzealthy.com) has 5,549 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Pharmacy & Medicine · Lehigh Acres, Florida
Excellent
Pharmacy & Medicine · Clearwater, Florida
Excellent
Pharmacy & Medicine · Sunrise Florida, Florida
Excellent
Pharmacy & Medicine · Orlando, Florida
Excellent
5,549 approved reviews, newest moderated first
Amber R.
Always quick to follow up. Very helpful with great insight.
Response from ZealthyMar 31, 2025
Thank you so much for your kind words, Amber! We're glad to hear that our team’s quick follow-ups and insights have been helpful to you. Your progress and experience mean a lot to us. If you ever need anything, we’re always here to help!
Alexander D.
Zealthy is a complete scam! I was initially charged $149 for my first month, and then was charged $249 for my second month but I never received my product. I made numerous calls to customer service left multiple messages on their app and nothing happened. Terrible fulfillment, horrible customer service and billing. NEVER SUBSCRIBE TO ZEATHY!
Response from ZealthyMar 31, 2025
Hello there! We are sorry that you have to experience all those troubles. We would like to further check on your account and help resolve this matter. Can you please email [email protected] with the Subject being TrustPilot-Jaz? Once we get this email from you we will be happy to help rectify this entire issue with you. Thank you!
Cherese S.
Easy to work with everyone and start the program very useful
Response from ZealthyMar 31, 2025
Hey Cherese! Thank you so much for your 5-star review! We're glad to hear that starting the program was easy for you and that you found it useful. If you ever need anything, feel free to reach out. We’re here to support you on your journey!
Timothy P.
It's been pretty easy after I got started.
Response from ZealthyMar 31, 2025
Thank you so much for your 5-star review, Timothy! We're glad to hear that getting started was easy for you. If you ever need anything along the way, we're always here to help. I wish you continued success on your journey!
Jackie
Edit: 9/30/25 I DID write emails with the subject line “Trustpilot -Jojie” and have been doing so for 10 days, but still, no results. The my don’t even read these things. More importantly, they will just string you along without actually taking action. Edit 9/29/25. Since the company response on Trustpilot was to email them and they would get back to me in a couple of days, I have been emailing every day. The more I remind them to cancel, the more they charge my card. They have tried to charge my card four times in the past week and a half. My card keeps putting a fraud alert, which means me unable to use my card AND makes legitimate transactions not go through, which is making my life hell. So I had to cancel my card. Do NOT do business with this company. Do NOT believe anything they say. Avoid, avoid, avoid! The company’s response on this website is simply to email customer service. Well, 22 emails later, I don’t have any response from them. Zero, nothing. And they tried to charge my account again today. The good news is that yes, you will lose weight, but not from their watered-down product, but instead from the stress of dealing with their scammy, fraudulent company. I have canceled in writing over a dozen times, I canceled on the app, and I spoke with someone who supposedly has managerial power to cancel. But every month, they still try to charge me $297 for membership fee. They are very unethical. They sent the prescription with absolutely no instructions, indications, or contraindications. I have been asking for a week and they keep saying that they will “get back to me”, but they never do. There were no instructions in the box or on the bottle. All I need them to do is text or send it through the portal. Do I take it in the morning or at night? On an empty stomach or with a meal? Should I avoid anything while taking it (multivitamins, etc.) Their customer service leaves a lot to be desired. Edit: the instructions were not in the box. They are not in the package. And they are not on my portal. AND this video is for injectables, which I didn't order. These are the wrong instructions you sent me in this video. I don't see how this is legal to send someone a prescription and not give them instructions for the correct medication.
Response from ZealthyMar 31, 2025
Hi Jackie, thank you for sharing this detailed update. We can see how incredibly frustrating this entire situation has been, from the repeated charges and cancellation issues to the confusion around your prescription instructions. We’re truly sorry you’ve had to go through all of this, and your experience is not what we strive to deliver. Please feel free to email [email protected] with the Subject Line “TrustPilot-Jojie.” I personally respond to all emails within 1–2 business days, and I genuinely look forward to working 1x1 with you to get this resolved. Thank you for bringing this to our attention. We want to make this right for you.
Alexandria
The process was very easy and time saving. My coach Mr. Matthew is awesome! Great communication and always ask if there’s anything he can do to help me on my journey.
Response from ZealthyMar 31, 2025
Hey Alexandria! I love hearing that you are having such a great experience working with our team. I am thrilled to hear that your Weight Loss Coach has been such an impactful part of your weight loss journey. Thank you so much for your feedback, Alexandria and we all look forward to working further with you. Have a wonderful day!
anita M.
Absolutely horrible experience with this company. I was missing half my medication and they basically said I was lying. Repeatedly! I ended up filing a claim with the pharmacy board in Texas against the pharmacy they use, still had yo fight for my meds and still for a month said I was lying, they sent all. I have parted ways and refuse to use them again. Horrible customer service. Go to a company that gives a damn about customers, Zealthy does not.
Response from ZealthyMar 31, 2025
Hello Anita! I am so sorry to hear that you have had this experience while using our services. I understand your concern with your order and would like to make sure that everything has been investigated thoroughly by our team and our partnering pharmacy. Please email me directly at [email protected] with the subject line "Trustpilot-Lydia" and I will do everything I can to help. Thank you!
Yesica P.
I loved the best assistance
Response from ZealthyMar 31, 2025
Hello Yesica! Thank you so much for your kind feedback. I am happy to hear that our team is there when you need us. We are excited to be a part of your journey and look forward to working further with you. Have a wonderful day!