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Zealthy (getzealthy.com) has 5,549 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
Also known as
getzealthy.com
Website
getzealthy.com
Category
Pharmacy & Medicine
Location
Miami Beach, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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Absolutely terrible. Quick to take your payment but delay after delay in actually shipping your prescription. My initial prescription has now run out meaning I will have a lapse in coverage. And all I get are excuses from their online support (and slowly at that). Buyer beware.
Response from ZealthyApr 9, 2025
Hey JP! Oh no, I am so sorry to hear that you have not received your next order. I would love to get you an update. Please email me directly at [email protected] with the subject line "Trustpilot-Lydia". I will do everything I can to help you further with this order. Thank you and I look forward to working with you.
CU
customer
Its a legitimate plan and it works if you do the work
Nothing much to say it really works if you eat good and work out
Response from ZealthyApr 9, 2025
Hey! I am thrilled to hear that you are seeing the results you want. We are excited to be on this journey with you. Thank you for your kind feedback and we all look forward to working further with you. Have a wonderful day!
HM
Henry M.
The shipment arrived on time
The shipment arrived on time. I started using it last week. It took a couple of days, but it's working.
Response from ZealthyApr 8, 2025
Hey Henry! I am thrilled to hear that you are having such a great experience working with our team and receiving your order. We are excited that you are already seeing the results of your order. All of us are excited to be on this journey with you and wish you nothing but the absolute best!
DJ
Dan J.
The absolute worst company I have dealt…
The absolute worst company I have dealt with. They make excuses, have bots trying to answer questions, when a human actually reviews something weeks later, they get it wrong, wont send you your prescription and then make excuses on why. They tell you 1 to 2 day response, you will be lucky to hear back in 10 days.
Response from ZealthyApr 8, 2025
Hey Dan! I am truly saddened to read your review and hear that you are not getting the best care from our team. I want to review your account right away to see where and who can improve. Please email me directly at [email protected] with the subject line "Trustpilot-Lydia". I will be there to help!
DK
Dori K.
Automation is good, but
Get scheduling for Liz straightened out. I could have scheduled an appointment for 3 am…. I asked her if she was really so flexible that she would do 24 hour a day scheduling and visits in the middle of the night. Obviously she had been placed in your scheduling system incorrectly. You might want to fix that. TY
Response from ZealthyApr 8, 2025
Hey Dori! I am so sorry to hear that you had trouble getting in touch with your Zealthy Provider. I thank you for keeping us in the loop. I want to make sure that your account gets looked at right away to ensure this appointment issue does not happen again in the future. Please email me directly at [email protected] with the subject line "Trustpilot-Lydia". I will be there to help!
LA
Laura A.
Gross Overbilling
I can not get past some person named "Chris" after 2 weeks of multiple daily messages on the portal, emails, and countless daily phone calls I am resorting to contact you.
I first started the weight loss program on 8/6/2024 (first membership billing). Since this initial billing I have been billed 19 times for monthly billing at a total rate of $2,565.00. According to the standard Gregorian calendar I should have been billed for a total of 7 months at a total rate of $945.00. This means I was overfilled for your monthly membership by $1,620.00.
Now let's get to the medication issues. On March 31, 2025 I was billed $2,569.00 for the same prescription at the same dosage of Tirzepatide prescribed at a dosage of 10mg/wk. I was to receive 3 - 60mg vials of Tirzepatide, yet the 3rd vial on the order was not Terzepatide but a 60mg vial of Semiglutide. (this was never shipped or credited to my account). The instructions were to inject 50mg per week for 12 weeks. This was exactly the same order I as the last prescription which was billed at $1,569.00 on January 28, 2025.
When I called and asked to speak to accounting about the cost "Chris" who stated that I could NOT talk to accounting and that the charges were correct.
I tried to re-order the correct prescription on the website and on April 5th I received a message in my prescription order history that I will receive 1 - 10mg vial of Semaglutide & 1 - 20mg vial of Semiglutide.
To date I have been overfilled at a minimum of $4,189.00 just for the 12 extra monthly membership fees & the $2,569.00 for the wrong prescription (which was cancelled). These figures do not include the latest charge of $859.00 on April 5, 2025.
I do believe 2 weeks of multiple daily communication attempts with your company is excessive & completely irresponsible on the part of the Zealthy employees (specifically this "Chris" who refuses to transfer me to anyone).
Good luck getting past anyone who is a receptionist who answers the phone. You can NOT be transferred at any time
Response from ZealthyApr 8, 2025
Hey Laura! I am truly sorry to hear that you have had such a hard time getting answers and help with these charges. I 100% understand wanting to get this issue figured out. I am here to help! Please email me directly at [email protected] with the subject line "Trustpilot-Lydia" and I will be there to help you further.
DL
Dodie L.
Very helpful and knowledgeable
Very helpful and knowledgeable
Response from ZealthyApr 8, 2025
Hey Dodie! Thank you for your kind feedback. I am so happy to hear that you are having a great experience working with our team. I appreciate your feedback and we all are excited to be on this journey with you.
BR
Brittany
ABSOLUTE SCAM OF A COMPANY
ABSOLUTE SCAM OF A COMPANY. Have been trying to charge my account over and over again after being told to cancel and stop an order I never received.
Liars and absolute scam artists. DO NOT TRUST THIS COMPANY
Response from ZealthyApr 8, 2025
Hey Brittany! I am so sorry to hear that you are being charged for our services when you are not using them. I would love to help ensure you do not get charged again in the future. Please feel free to email me at [email protected] with the subject line "Trustpilot-Lydia" and I will be there to help. Thank you!