High-quality virtual care including primary care, mental health, metabolic health, and more. Get personalized care from anywhere with or without insurance.
Zealthy (getzealthy.com) has 5,549 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
Also known as
getzealthy.com
Website
getzealthy.com
Category
Pharmacy & Medicine
Location
Miami Beach, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I have tried to download app, says there's a error then I call the number that's on the site and it says it's a tv company. Got charged the 39$ and havnt heard a thing. It also said tge semaglutide would be 25$ a month then ad you get thru the questions they wanna change you 900$ plus. Very shady.
Response from ZealthyApr 7, 2025
Hello there! We are sorry that you have to experience all those troubles. We would like to further check on your account and help resolve this matter. Can you please email [email protected] with the Subject being TrustPilot-Jaz? Once we get this email from you we will be happy to help rectify this entire issue with you. Thank you!
CH
Christina
Is Zealthy even in business still
Is Zealthy even in business still. The charged my card for membership but don’t answer message in app, phone calls, or even emails
Response from ZealthyApr 7, 2025
Hello there! We are sorry that you have to experience all those troubles. We would like to further check on your account and help resolve this matter. Can you please email [email protected] with the Subject being TrustPilot-Jaz? Once we get this email from you we will be happy to help rectify this entire issue with you. Thank you!
D
- -.
Thorough but easy and efficient
Thorough but easy and efficient. Affordable. Has so many resources for weight loss in addition to medication.
Response from ZealthyApr 7, 2025
Hey there! Thank you so much for your 5-star review! We're glad to hear you found the process easy, efficient, and affordable. It's great to know the extra weight loss resources have been helpful for you along with the medication. We appreciate your feedback!
MV
Michelle V.
Coach’s were great
Coach’s were great
Response from ZealthyApr 7, 2025
Thank you so much for the 5-star review, Michelle! We’re glad to hear you had a great experience with your coaches. We appreciate your feedback!
LS
Loretta S.
Jasmine was Professional well knowledge…
Jasmine was Professional well knowledge about the product answer every question i may have she took away any fear I may have about the product.
Response from ZealthyApr 7, 2025
Hello Loretta! Thank you so much for your kind review! We're glad to hear Jasmine was able to help and answer all your questions. It's great to know she made you feel comfortable with the treatment. We’re here if you need anything.
RE
Reviewer
Disorganized Business but Product Works
This company took $39 for a membership and $866 for a prescription but has not provided any services. I call, I email, I message to resolve the issue but Zealthy representative send conflicting messages. One representative messages saying to pay so they can issue a prescription, the other representative says they received payment and are processing the prescription. This has been going on over a week. At this point they just took my money and ran.
***Update***
It took a lot of messages and phone calls but I received my prescription eventually. I also was charged twice for months 2 and 3 however, it was eventually resolved. Administratively Zealthy could do better but once you get your prescription the medication works. I am happy with my results so far and my weight is trending in the right direction. Hopefully the next order goes smoothly.
Response from ZealthyApr 7, 2025
Hello! I am truly sorry to hear that you are not getting an exact answer on your current order. I would love to help get you an update. Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. Thank you!
TC
terri C.
Amazing site… easy to navigate and all…
Amazing site… easy to navigate and all information is easy to understand
Response from ZealthyApr 7, 2025
Thank you so much for your kind review, Terri! We’re glad to hear that you found the site easy to use and the information clear. We’re here if you need anything.
CB
Cheryl B.
DO NOT use Zealthy
Final update: I've reported Zealthy to the FTC. Going to the BBB and Internet Crime Complaint Center next. This company is a scam. UPDATE to my update. If you look below, you'll see that the Zealthy bot did its job and responded to todays update. Ironically, it's telling me to send messages to the portal and call the help number. No sh*t Sherlock, that's what I've been doing for three weeks with no response or resolution. Unbelievable. UPDATE: It's only gotten worse since I wrote my initial review a month ago. If I could give zero stars, I would. DO NOT use this company. Once they have your money, they will ghost you. Here's where things stand now: I received my medication, but they only sent me 2mL of medication, when I paid for 3mL. I messaged them and told them this, only to be told that nope, we assure you, you got everything you paid for. Then I sent a photo of the box the Rx came in which showed that I in fact did not receive everything I had already paid for. Things went silent for a few days until I got a cryptic message saying "20mg tirzepitide no charge". I wasn't sure if it was a response to what I'd sent them or if they were trying to sell me something so I asked for clarification. That was a big mistake as I think I confused the bots that were responding to me. I looked on the home page and it said I had a pending shipment, but that was over a week ago; in the meantime, I keep getting messages saying "go here so we can process your dosage change" or "we need this information so we can process your refill". I wasn't asking for a dosage change or a refill. I was asking that the remaining meds I paid for be sent to me. My shipment has been pending for more than a week and I've gotten no response to my messages. Today I tried calling the "help" phone number only to get a recorded message saying they'd get back to me in a few days. Since today is Friday, that means the middle of next week, which makes three weeks of going in circles with this trainwreck of a company. Honestly, I don't know how they stay in business. Thank heavens I locked my credit card so they can't randomly charge me for stuff I didn't order (as others here have said happened to them). If you are currently getting meds from them, I suggest you do the same and find a different company to work with. At best, Zealthy is VERY poorly run with horrendous customer service. At worst it is a total scam to suck up as much of your money as possible before you give up and move on. Horrible company. End of 5/2/2025 update; here's my original review (for context, the response from Zealthy below happened after my first review. I've been trying to reach out and get help from them ever since with zero luck). DO NOT use Zealthy - you will get ripped off. I paid $800+ for meds which I have not received and I have yet to get a response from any of the "customer service" portals. Called the number listed to contact customer service at 5pm EST only to get a recorded message saying they were closed. Odd since the recorded message says they are open until 7pm EST. Have sent multiple messages through there app to my "care team" (aka: a bot that sends automated messages) and have gotten zero responses. I keep getting texts saying I have an urgent message from someone, then I follow the link in the text only to find zero messages from anyone. The app is super glitchy and does not work. HORRIBLE company, total scam. I'm going to contact the BBB and any other consumer agency and report them as soon as I can. At this point, I think I'm out $800 - learn from my mistake and absolutely DO NOT trust this company.
Response from ZealthyApr 7, 2025
Hello Cheryl! If you have emailed me using the Subject Line requested, then you should receive a response from me by the end of the day. I do my best to respond to all Review emails within 1-2 business days of initial reach out. Thank you for your understanding.