Stefanie A.
Today
Today, is June 18, 2025. I have not had a good weight loss experience with Zealthy. I have not received any services, just emails about nothing. I've ordered my prescription for Tirzepatide on May 28. I have yet to receive my order. It says pending when I was guaranteed to receive it within 7 days. I signed up with the program on March 31, 2025. All Zealthy has done is charge my credit card for membership with no services. I have gained more weight waiting on my prescription that I have to work harder to lose. I'm not new to weight loss programs. I was on Semaglutide for over a year and had great results with a local weight loss clinic here in Baton Rouge. I wanted to look at options to reduce my fees due to the doctor visits in person which is hard for me to attend based on their availability. I thought Zealthy would be a better fit for my schedule as a business owner. This has been the worst investment I've ever made. I canceled the subscription once and everyone begged me to come back to give it another chance. I did and it was more of the same and worse. No communication regarding the issue at hand. My prescription is still pending and I paid for it well over 10 days ago. Everyone is passing the buck and no one has addressed my concerns at all. I've asked for a refund and no one has responded. I am cancelling my membership again and I refuse to give another dime to this company for another chance to steal my money. Please stop trying to charge my credit card for membership. I cancelled the plan. I would greatly appreciate it if someone would be kind enough to respond and refund my money that I have invested for nothing. I'm requesting a full payments of $437.20.
Response from ZealthyJun 19, 2025
Hi there, Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience didn’t meet expectations — that’s never what we aim for, and we’d really like to make it right. We’d appreciate the opportunity to learn more about what went wrong and how we can improve. If you’re open to it, please reach out to us directly or reply to this message so we can address your concerns personally. Your experience matters to us, and we hope to have the chance to turn things around. Sincerely, Carl Zealthy Coordinator