Katie
Horrible
Absolutely horrible. First, the app and website are terrible to navigate. The chat suck and takes you to the top every time and sends multiple messages. Second and more importantly, I paid $1000 for a 3 month supply and somehow it still hasn’t shipped to me and they are “working on it.” It’s been 3 weeks. I’m reporting as fraud and canceling my membership. Hi Carl, thanks for the reply. You’re the first person to actually reach out to me despite multiple calls and emails. You said to reply directly here, but there is no reply option and you left no email so I am updating this review with my reply. I have called and emailed and no response from a coordinator except saying “do you want to refill your prescription?” With a link or “we are working on it.” When I clearly have already requested and paid to refill my prescription. I’m told I would get a call back after leaving phone messages but never received. I truly don’t believe I will ever receive this medication, and now I’m late on doses, so that is why I am canceling, on top of poor customer service. I also get charged a monthly subscription of $135 to have a personal health coordinator… who has never answered a single question for me lol. So why would I start another email thread with someone else from your service that is not going to reply. Y’all are overpriced and underserve. No one should use zealthy.
Response from ZealthyJun 17, 2025
Hello Katie! Thank you so much for reaching back out to us. I would love to help you further with this recent fee, as well as help ensure you get an update right away on your current order. I am truly sorry you have yet to receive an update. Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia: and I will be there for you. Thank you!



