Chelsie P.
I would give half a star if I could.
I would give half a star if I could. It has been over a month since starting my membership. I was approved for insurance covered zepbound 3 weeks ago, to be sent to a pharmacy. I signed up for the 3 month membership and it was supposed to be sent as a script within 2 days of that. Never happened. I have sent emails to the support team, left voice mails on the customer service line, and sent daily messages to get the issue resolved. Do they respond? No. And if they chose to give any info, rarely does it have anything to do with anything asked. They double charged me for the 3 month membership and have yet to reimburse me the 2nd charge, despite me constantly pushing. I am about to cancel the membership and say screw it because they are not doing their job at all
Response from ZealthyJun 26, 2025
Hello Chelsie! Oh my, I am truly sorry to hear that you are having these troubles. I understand wanting to receive an update on your order and a refund on this duplicate charge. I will do everything I can to help you with both these issues. Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia" and I will be there for you. Thank you!



