High-quality virtual care including primary care, mental health, metabolic health, and more. Get personalized care from anywhere with or without insurance.
Zealthy (getzealthy.com) has 5,549 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
Also known as
getzealthy.com
Website
getzealthy.com
Category
Pharmacy & Medicine
Location
Miami Beach, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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The process of qualifying and understand the best fit for you is very easy. I have not began my treatment but so far everything is going well.
Response from ZealthyJun 28, 2025
Thank you so much for your kind review! We're glad to hear the process was easy for you. If you have any questions as you start your treatment, feel free to reach out anytime. We're here to help!
KS
Kelly S.
ZEALTHY IS A SCAM. DO NOT GET SCAMMED LIKE I DID. I PAID ALMOST 900.00 AND GOT NOTHING. THE VILE WAS ALMOST EMPTY WHEN IT W
ZEALTHY IS A SCAM. DO NOT GET SCAMMED LIKE I DID. I PAID ALMOST 900.00 AND GOT NOTHING. THE VILE WAS ALMOST EMPTY WHEN IT WAS SHIPPED TO ME. THEY PROMISED TO MAKE IT RIGHT. THEY NEVER DID. I HAVE PHOTOS TO PROVE EVERYTHING I DID ON MY END TO PATIENTLY WAIT ON THEM. THERE WAS NO COACHING. SHE SAID SHE WAS HAVING TECHNICAL GLITCHES. WORST MISTAKE OF MY LIFE.
Response from ZealthyJun 28, 2025
Hello there! We are sorry that you have to experience all those troubles. We want to check your account further and help resolve this matter. Can you please email [email protected] with the subject TrustPilot-Jaz. Once we get this email from you, we will be happy to help rectify this entire issue with you. Thank you!
WE
Willie E.
The miracle worker
At first I was scared because the needle. But it's so small ,you don't even feel it. I starting have more energy to walk around the store instead of using the carts to ride.
Response from ZealthyJun 28, 2025
Thank you so much for your kind words and 5-star review! We're really happy to hear the treatment was easy for you and that you’re feeling more energetic. Keep up the great progress, and if you ever need anything, we're here to help!
GR
Greta
They shipped medication after I…
They shipped medication after I canceled — no doctor, no access to account.
I canceled my account with Zealthy on June 24, 2025. Despite that, they charged me and shipped medication on June 26, even though I had no access to my account and no doctor was following my care. Their own policies say they can’t ship to a canceled account — but they did anyway.
I reached out by email, and when I tried to call, I was left on hold for ages and eventually forced to leave a voicemail. I was told by my bank to refuse the package, which I couldn’t do because they just dropped warm medication on my doorstep.
So now I have medication and no doctor care - I never met with a doctor once, this need to be reported to the medical board.
This is not just unethical — it’s unsafe. Sending prescription medication without consent, without access to a doctor or platform, and after account cancellation? That’s reckless and predatory.
If you’re thinking of signing up — don’t. Read the fine print, and don’t assume they’ll follow their own rules.
Response from ZealthyJun 28, 2025
Hello there! We are sorry that you have to experience all those troubles. We want to check your account further and help resolve this matter. Can you please email [email protected] with the subject TrustPilot-Jaz. Once we get this email from you, we will be happy to help rectify this entire issue with you. Thank you!
AH
Amanda H.
Amazing results!
Amazing results!
Response from ZealthyJun 28, 2025
Thank you so much for your 5-star review! We’re really glad to hear you're seeing amazing results. It means a lot to us. If you ever need anything, we’re always here to help.
AW
AM W.
Do not Engage with this Company
Working with this company has been a complete headache with terrible communication and subpar support. I created an account on Friday 6/20 and placed an order on that day. I started immediately receiving notifications that I had messages from them, and when I tried to log into my account to read them, I got an error saying my credentials were invalid. When I tried to reset my password, I got an error saying that they were unable to send a recovery email. I tried about 10 times to log in to no avail. I called tech support to explain the situation. I was told it was a 'known issue' and someone would get back to me in 3 business days. 3 business days?? This did not sit well with me, so I decided to cancel my order and subscription. But guess, what? You have to log in to do that, and I wasn't able to log in because of their 'known issue' with credentials-- so I was stuck. The very next day (Saturday) I sent several emails to the support address asking them to cancel my order and my subscription. They acknowledged receiving my messages and said they would try? But they took no action. I also called the helpline several times. I would wait on hold for 25 minutes, then would be asked to leave a message. I did this several times on Saturday, and no one returned my call. I answered the many texts I received from my assigned support person asking them to cancel my subscription and cancel my order, but they could only refer me to the support email and the 1-800 "helpline". All in, between texts, email, and the 1-800 number, I requested that they cancel my subscription and not ship anything to me 16 times. Despite my many attempts to cancel my subscription and stop them from sending me anything, they changed my card $709 and STILL shipped medication that I don't want and don't trust. They still spam me, they still send messages, and I still can't get in to my account to read, manage, or do anything. They basically took my money and said 'well we shipped you the medicine and you can't return medication so...too bad for you.' This company has horrible customer service and infrastructure and ripped me off. I highly recommend you avoid this company. If they are so desperate to take money from someone, what other short cuts are they taking? Like with those mystery compounds they are sending you. Don't trust anything you read or hear from this company. They are the worst.
***Update: You see below that a rep from this company asked me to send info and they would help 'rectify the entire situation'. I followed their directive and have heard zilch. I know they are open on Saturdays because I spent my last one with them on hold waiting for someone to pick up.
***Update 6/30: Despite reaching out to their support team as they asked me to, I have heard nothing.
***Update 7/5: Still no resolution. Bots keep asking me to do the same thing over and over (e-mail support and give them my date of birth and zip code) which I have done several times. Horrible Company with horrible customer service and tech support.
****Update 7/7: Still no resolution. It's a shame you can't see all the "responses" they have posted in response to my post. They are all almost identical and lead to nothing.
Response from ZealthyJun 28, 2025
Hello! Thank you for reaching back out. I thank you for reaching out to me via email. I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. Thank you!
LM
Leslie M.
Very happy with this company
Very happy with this company
Response from ZealthyJun 28, 2025
Thank you so much for the 5-star review! We're really glad to hear you're happy with us. It means a lot, and we appreciate you taking the time to share your experience.
RB
RB
I would not recommend this company
I would not recommend this company. You get charged a pretty decent amount of money to begin with and before you even get your prescription sent to you and get to use it, they will already be trying to charge you for a refill. Also good luck getting anybody to message you or email you back. They still need to refund me but of course that's probably going to be a very slow process, if it even happens. I wish my experience was better, but unfortunately it wasn't great and will not be using this company and longer.
Response from ZealthyJun 28, 2025
Hello there! We are sorry that you have to experience all those troubles. We want to check your account further and help resolve this matter. Can you please email [email protected] with the subject TrustPilot-Jaz. Once we get this email from you, we will be happy to help rectify this entire issue with you. Thank you!