High-quality virtual care including primary care, mental health, metabolic health, and more. Get personalized care from anywhere with or without insurance.
Zealthy (getzealthy.com) has 5,549 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
Also known as
getzealthy.com
Website
getzealthy.com
Category
Pharmacy & Medicine
Location
Miami Beach, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Thank you so much for your kind review! We're really glad to hear that you feel supported and that your questions are always answered. We're here for you every step of the way.
JC
Julia C.
The nurses and staff are very easy to…
The nurses and staff are very easy to talk to you and help to explain everything with my insulin needle and the correct dosage even sent me a information packet with step by step instructions! It's easy to order easy to get a prescription and not too expensive but definitely paid more out of pocket now I am bringing my insurance to the table hoping that I will be able to lose the rest of this weight
Response from ZealthyJun 29, 2025
Thank you so much for your kind words! We’re really glad the nurses and staff made things clear and easy for you, especially with your treatment. It’s great to hear that ordering and getting your order have been smooth. We appreciate you sharing your experience and wish you all the best with your insurance and your continued weight loss journey!
AB
ALLISON B.
Great experience.
Great experience.
Response from ZealthyJun 29, 2025
Thank you so much for your kind review! We're really glad you had a great experience with us. If you ever need anything or have questions about your weight loss journey, we're here to help. Take care!
TC
Thelma C.
I am very disappointed in Zealthy
I am very disappointed in Zealthy, I ordered my prescription on may31. 2 weeks later I reached out I was told the same thing 5 to 7 days I should receive my medication. It is June 28 and I havnt received my medication. This is ridiculous and I am very disappointed. I requested for a refund today I was told my prescription will be sent to me. It had been a month and nothing very disappointing. If I could give a zero star I would
Response from ZealthyJun 29, 2025
Hello there! We are sorry that you have to experience all those troubles. We want to check your account further and help resolve this matter. Can you please email [email protected] with the subject TrustPilot-Jaz. Once we get this email from you, we will be happy to help rectify this entire issue with you. Thank you!
TK
Thomas K.
Safe
Easy to use and very effective
Response from ZealthyJun 29, 2025
Thank you so much for the 5-star review! We're really glad to hear that you found the process easy and that the treatment is working well for you. If you ever need anything, we're just a message away.
GR
Gretchen R.
0 stars is more accurate
If I could give them 0 stars, I would. AI generated responses. I was supposed to receive my medication within 7 to 8 business days. That time elapsed. Then they said they were switching pharmacies and to allow for another 7 to 8 business days. That timeframe also elapsed and still no medication. I asked for nutritional information and received no response. Now I’m having to dispute the charges with my credit card company.
Response from ZealthyJun 29, 2025
Hello there! We are sorry that you have to experience all those troubles. We want to check your account further and help resolve this matter. Can you please email [email protected] with the subject TrustPilot-Jaz. Once we get this email from you, we will be happy to help rectify this entire issue with you. Thank you!
NM
Nikki Miller K.
Absolutely Horrible Experience – Stay Far Away from Zealthy!
Zealthy has been one of the worst companies I’ve ever dealt with. Their customer service is completely unresponsive and unprofessional. Reaching someone for support feels impossible, and when you do get a response (if ever), it’s vague, unhelpful, and does not address the actual concerns.
Their terms are unclear and misleading, and the so-called “coaches” never replied to my messages—not once. I signed up expecting guidance and support, and received silence instead.
Worst of all, they continued to attempt to charge my debit card for $1,075—even after I explicitly told them not to. I had to go so far as to cancel my card and get a new one to stop the unauthorized attempts. That alone should be a massive red flag for anyone considering using their services.
This company operates in a way that feels dishonest, aggressive, and completely lacking in accountability. I would strongly caution anyone from giving them access to your financial information, let alone your trust.
I will be reporting my experience on Trustpilot, the BBB, and Google, and I sincerely hope others avoid the frustration and financial stress I went through.
Response from ZealthyJun 29, 2025
Hello there! We are sorry that you have to experience all those troubles. We want to check your account further and help resolve this matter. Can you please email [email protected] with the subject TrustPilot-Jaz. Once we get this email from you, we will be happy to help rectify this entire issue with you. Thank you!
ML
Meg L.
Zealthy is a SCAM!
The response I received from Zealthy after my first review just goes to show how much of a scam they are. They had no intention of looking at my situation (I signed up and cancelled within minutes and requested a refund.) They have not reached out to me once! Do not believe ANYTHING Zealthy has to say regarding getting your money back. They lie and cheat and are one of the worst companies I have dealt with. DO NOT EVER use Zealthy for weight loss medication.
UPDATE!! They responded with the same exact message after my first review (where they have still done nothing.) DO NOT BELIEVE A WORD ZEALTHY STATES!!!
Response from ZealthyJun 28, 2025
Hello Meg! I am truly sorry to hear that our team has yet to resolve the issue you are having. I understand wanting to get help right away. Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia". I will respond back to your email within 1-2 business days. I will do everything I can to help you out. I look forward to your email and working 1x1 with you.