High-quality virtual care including primary care, mental health, metabolic health, and more. Get personalized care from anywhere with or without insurance.
Zealthy (getzealthy.com) has 5,549 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
Also known as
getzealthy.com
Website
getzealthy.com
Category
Pharmacy & Medicine
Location
Miami Beach, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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The absolute worst company and incredibly predatory. I signed up and cancels on the website in 10 minutes after getting the pricing. I repeat I canceled on the website. They attempted to charge me two more times after this. I called and went through customer service and was assured I was canceled and would receive no more charges. This then repeated three more time after three more calls. Welp it happened again this morning. I am reporting then to the better business bureau as well as consumer reports. They will attempt to steal from you over and over again.
Response from ZealthyAug 12, 2025
Hey Jordan! I am truly sorry to hear about this attempted charge. I understand wanting to ensure everything is canceled out and you are not charged again in the future. I am here to help! I have made sure your account is canceled and that the charge will not go through. If there is anything else I can do to help, please feel free to reply to the email I have sent you. Thank you!
WT
William T.
Easy to use and so far incredibly…
Easy to use and so far incredibly effective. I am never hungry!!! Works very well
Response from ZealthyAug 12, 2025
Hello William! I am truly happy reading your review and hearing that you are seeing and feeling the results you want. I know how exciting it is to have those cravings diminish. I am also thrilled to hear that your Zealthy experience has been such an easy one to use. All of us are excited to be alongside you as you achieve your goal, and we wish you all the success!
CS
Carol S.
Good communication and prices
Good communication using laptop (I've had some issues with the ap which could be my phone). Easy site to navigate. Good prices and fast service.
Response from ZealthyAug 12, 2025
Hello Carol! Thank you so much for taking the time to write such a helpful review about how using Zealthy has been for you. I am thrilled to hear that using our site has been such a good experience. If you ever need help with our app, please feel free to email [email protected], message us in your account, or call us at (877)870-0323. Any of our Zealthy Coordinators would love to help!
YC
Yonno C.
STAY AWAY FROM ZEALTHY
ABSOLUTELY, do NOT use Zealthy! Canceled my membership & i was still charged $135! They keep sending me generic responses. Emailed 22 different people & im still getting the same crappy responses! They also double charged me without any remorse. Told me some BS about the website being messed up & that's why my account won't cancel. Keeps saying it's "set to be canceled"! Terrible company!
Response from ZealthyAug 12, 2025
Hello Yonno! Oh no, I am truly sorry to hear about this unexpected fee. I absoutely understand wanting to receive help with your account, and I would be more than happy to help you. Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. Thank you!
CM
Connie M.
Biggest scam company of the year
I signed up online for Zealthy as it advertised it could provide weight loss meds for less than their competition, so I switched to them a month ago. No meds showed up. When I called to complain, they said I had only paid for a weight loss coaching service and a paper RX. I requested a refund, which I got, but the matter was not over. A month went by and $135 was taken from my account. I tried to call to complain, but this time I was on hold for 30 minutes, after which I was involuntarily bounced into their v-mail and no one ever called me back. So I responded to Zealthy's numerous emails, requesting a credit. Instead, they billed me another $135 the following day. By email, they explained it was for an "annual fee." So now I am out $270.00 with no product at all! After considerable more emails, they told me I was required to use a portal to cancel my membership. However, I didn't have a portal. When I tried to set one up, it told me one already existed. When I tried "change password," the system said, "Error sending password code." So the portal is just another ruse for zealthy to keep my money. There is no mechanism to get this scam company to do the right thing. There may be other testimonials on this review site where this has not happened to others (which I suspect are zealthy-generated), but I desperately wished I'd read reviews before making this online purchase for a misleading "product," hidden charges, duplicate billings, and no way to reach the company in a way that meaningfully corrects their sins to get the out of my life.
Response from ZealthyAug 12, 2025
Hello Connie! I completely understand wanting to receive help with this $135 monthly membership fee. You do pay a monthly weight loss membership fee to be able to have access to a Provider and Weight Loss coach. As well as having us work with the pharmacy, and if requested, your insurance directly. If your insurance does not cover your prescription, then we can prescribe non-GLP medication, which comes free with your membership, or GLP medication that comes at a separate fee.
I would be more than happy to help ensure your account is canceled so you are not charged again in the future. Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. Thank you!
AV
Anna V.
Spent $670 and never received my medication!
I am so upset and out $670 now - I ordered and paid for 3 months up front, received a package with syringes only, no medication!! I reported this and it took weeks for an automated reply stating they closed and denied my escalation and that I would need to re-order. HORRIBLE customer care, never spoke to a live person after several attempts to do so!
Response from ZealthyAug 12, 2025
Hello! I am so sorry to hear that you did not receive your order. I understand wanting to receive help right away, and I am more than happy to assist you. Please feel free to email [email protected] with the Subject Line "Trustpilot - Lydia" or call us at (877)870-0323. Any of our Zealthy Coordinators would love to help!
VL
Vanessa L E.
The medication was provided in a timely…
The medication was provided in a timely manner. There were multiple billing issues & overcharging, with little explanation for discrepancies. Customer support during care was mostly A.I. generated responses, with no regard for actually addressing my concerns. Difficult to cancel service, refusal to issue a refund, even when no medication has been prescribed in over 90 days & no communication with company for over a month. Please use a different telahealth option. This is a fiscally driven business with little regard for patient care & terrible customer service.
Response from ZealthyAug 11, 2025
Hello Vanessa! I am truly saddened reading that your Zealthy experience. I understand wanting to receive help with your account and these charges. I do want to assure you that we do not use AI technology, so I do want to review your account to review your messaging thread. I can also help resolve these issues as best I can. Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. Thank you!
CS
Christian S.
These people are scammers
These people are scammers. They don’t even answer the phone when you call. My account was deactivated and they were still charging me unauthorized. Do not use this company!
Response from ZealthyAug 11, 2025
Hello Christian! I am so sorry to hear that you have yet to get help with your account from our team. I absoutely understand wanting to ensure your account is canceled, since you are not using the service. I can make sure it is! Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. Thank you!