ZealthyHigh-quality virtual care including primary care, mental health, metabolic health, and more. Get personalized care from anywhere with or without insurance.
Zealthy (getzealthy.com) has 5,549 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Pharmacy & Medicine · Lehigh Acres, Florida
Excellent
Pharmacy & Medicine · Clearwater, Florida
Excellent
Pharmacy & Medicine · Sunrise Florida, Florida
Excellent
Pharmacy & Medicine · Orlando, Florida
Excellent
5,549 approved reviews, newest moderated first
MARJORIE C.
Service I received
Response from ZealthyAug 11, 2025
Thank you so much for your 5-star review! We're really happy to hear you’re satisfied with the service you received. If you ever need anything or have questions, feel free to reach out. We’re here to support you on your weight loss journey!
Belvis N.
So far everything is good. No problems to report at this time.
Response from ZealthyAug 11, 2025
Thank you so much for your kind words and 5-star rating! We’re glad to hear everything is going well. If you ever have any questions or need help, just let us know. We’re here for you!
Luz H.
My medication is MIA and they keep telling me it shipped out but no tracking information
Response from ZealthyAug 11, 2025
Hello there! We are sorry that you have to experience all those troubles. We want to check your account further and help resolve this matter. Can you please email [email protected] with the subject TrustPilot-Jaz? Once we get this email from you we will be happy to help rectify this entire issue with you. Thank you!
Shelly H.
I forgot my password. Requested several times to reset it. Did not get follow up email to do so. Just tried agsin and now it says my email doesnt exist. They keep texting me to refill my prescription, which I cant, but took my monthly fee. I have replied to the text, which they have responded to them before, saying I want my money back and I still havent gotten it! I want 2 months fee back now because all i got was harassing texts and NO support!
Response from ZealthyAug 11, 2025
Hello there! We are sorry that you have to experience all those troubles. We want to check your account further and help resolve this matter. Can you please email [email protected] with the subject TrustPilot-Jaz? Once we get this email from you we will be happy to help rectify this entire issue with you. Thank you!
Mindi W.
RUN FROM THIS COMPANY!!!! If I could give these scam artist thieves a ZERO I would! I literally just wanted to find out the cost but in order to find out the cost you MUST enter your info, which I did not thinking an inquiry would cost $39 and AUTOMATICALLY sign me up! Within minutes I called up pissed off that they scammed me and told them give me my money back and cancel any fraudulent subscriptions, they did after I made multiple calls, sent emails and never completed any assessments. Mo medication was received and my money was refunded. All good, or so I thought. Over the last two days they have attempted no less than TEN times to STEAL money from my apple card (I never keep money on there so they can keep trying). I have sent multiple emails again but they just keep trying to steal that money. You can never speak to customer service only via email. I cancelled the subscription AGAIN because they said it was never cancelled yet they refunded me the initial fee. They are scam artist praying on people who want to lose weight and roping them into subscriptions when they are looking for pricing. If they do not stop trying to steal from me I will be contacting the FEDERAL TRADE COMMISSION! FIND ANY OTHER COMPANY STAY AWAY!!
Response from ZealthyAug 11, 2025
Hello Mindi! I am so sorry to hear that we are trying to charge you when you are no longer using our services. I understand wanting to have this fee stop and I would love to assist you. Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. Thank you!
Elizabeth
Helpful, knowledgable, and responsive in a timely manner!
Response from ZealthyAug 11, 2025
Thank you so much for your kind words! We’re glad to hear you found our team helpful, knowledgeable, and quick to respond. We truly appreciate your feedback and are happy we could support you in your weight loss journey.
Laraine W.
There was an issue with the initial charge of $670. But the coach called to explain that when you request three month’s supply, a two month upfront membership fee is also charged. I like the fact that coaches and Zealthy staff respond to misunderstandings quickly.
Response from ZealthyAug 8, 2025
Hi Laraine, thank you for sharing your feedback and for recognizing our team’s quick response. I’m glad we were able to clarify the charge and address your concern. Please know you’re always welcome to reach out anytime you need assistance with your account. We’re always happy to help and support you.
Mark K.
This is the worst customer service and essentially. All they're trying to do is get a monthly subscription from you and I never send a medicine on time after you after your initial shipment, keep asking you for more money. You get one month supply in a charge for 2 months. Absolutely.Remote, absolutely, the most poorly run online business.I have ever experienced. And that's over a several month period trying to get it to work, giving them the benefit of the doubt several times only to be shorted again and again website is difficult to use poorly designed and only intended to Get you to spend more money. No one there really cares about your health or your weight loss goals.I never received a message from my coach per se although i've been asked to review them every time I go online
Response from ZealthyAug 8, 2025
Hey Mark, we’re truly sorry to hear about your experience and the frustrations you’ve faced. Your concerns about service, billing, and communication are important to us, and I’d like the chance to work with you directly to make things right. Please feel free to email [email protected] with the subject line “TrustPilot-Jojie”. I respond to all emails within 1–2 business days. I look forward to your email and the opportunity to work 1-on-1 with you. Thank you for sharing your feedback.