SpruceReviews of getspruce.com

Just terrible. Walked into my Apartment one last time tonight to find splatters from cleaning supplies on the walls, dust all over the door knobs, broken blinds… AND they rescheduled on me.

Worst cleaning EVER! I booked them through my apt because I needed someone last minute. It was so bad I can't even explain. I actually complained and someone is coming out to do a free cleaning. But save your money and just clean yourself you will do a better job.

terrible no vacuum no mop same stuff used to clean bathroom and kitchen . this is worst they have no mop .. they are unhygienic . I had booked for premium cleaning service .

The 'cleaners' came 3 hours earlier than the time I booked for. When I asked their support, they said, "there is no notification about us arriving to your unit." Wasted my time by trusting my apartment company.

I wish I had read the reviews before booking them. I only booked them because they're contracted by my apartment company. They refused service to me saying my apartment was "beyond the scope of their abilities." I then messaged them on their online chat and asked for specifics. They kept dodging the question. She then said something about my microwave being dirty. If that was true they could have skipped the microwave and cleaned the rest of the apartment and I would have been happy. They did at least refund my money as a bare minimum. That's fine I can find a legitimate company. If you review the complaints on Better Business Bureau you will see a lot of complaints similar to what you see here.

The worst cleaning service ever. The first time the cleaning was half decent with three hours. The second time at full price same lady comes spends one hour, HORRIBLE! Customer service is non existent!

The tidy up the place, but they don't clean it. Tried three times, and all three times the place smelled like they cleaned it with dirty rags.

I booked an apartment clean for today and thought I was booking a service to take place between 1-5pm. I have been out all day so they could clean my apartment. At 4.30pm I get a message saying they are running late. At 4.57pm I complained, cancelled and got a refund. My bad, because apparently the time window you book is just the time they might arrive at your place. Or not.