Romney G.
SCAM SCAM SCAM
I have already flagged this. Implant as a scam and cancelled my order on their website within 5 minutes of ordering as they charged me twice on my card. Now three days later I get this email. Scam, Scam, Scam. Never order from this company!!!! Johnber (SoothRelieve) Jan 8, 2025, 17:47 EST Hello Mark, Thank you for reaching out. I checked your order, and it shows here that on January 5, 2025 the following items were purchased: ORDER NUMBER: 5307455930576 4 Pairs of Compress Socks (Discounted) M | $39.95 2 Pairs of Compress Socks M | $38.91 We've looked into your request and regret to inform you that we are unable to alter or modify your order at this stage, as it has already been processed and shipped. Your tracking number is JY25CA00U000139191 - please feel free to track the progress of your delivery. We understand this might be disappointing and sincerely apologize for any inconvenience. Our products are crafted to meet high standards, and we believe you'll be pleased with your purchase. If there's anything else you need or if you have further questions, please don't hesitate to contact us. We're here to help and value your support. Thank you for your understanding. Kindly, Johnber SoothRelieve team
Response from SoothRelieveJan 9, 2025
Hello Romney, Thank you for reaching out and sharing your experience. We’re sorry to hear about any inconvenience you might have experienced. To assist you better, we had requested additional order details but regretfully did not receive a response. We’d still love the opportunity to help resolve this for you. Please feel free to email us at [email protected] with your order ID or any other relevant details, and our team will be happy to assist you promptly. We appreciate your understanding and look forward to making this right for you. Warm regards, SoothRelieve Team




