GetOEMParts.comReviews of getoemparts.com

Worst service, just go to a dealer near you 8 days and counting...

Stay away from this company. The description of a part I ordered said it would fit my car. It was wrong and they want to charge me to return it and also charge a 15 percent restocking fee. Avoid them.

I purchased a auto part from this website, and the image of the part was different than the description. Based on the image, I made the purchase, and since it was the wrong part, I had to return it. Upon asking customer service if they would cover the shipping given the descrepency of the part description and it's image, they responded "The part literally says it's for the passenger side. if you bought it based on the picture alone and not the description and assumed that it was for the drivers side that is not our fault."

i order a fuel sending unit 2-11-25, shipping and tracking number provided on 2-20-25. received part on 2-24-25. installed fuel sending unit the same night. found out fuel sending unit reads in reverse polarity "meaning when float is upward it reads empty and when float is downwards it reads full". help support states i am responsible to ship back and will take 4-10 weeks if manufacturer deems if the part has a malfunction. i suggest to cut the middle man and spend a little more and go directly to the dealer.

Terrible place to order parts from. It looks like a store front for the buyer to buy the part. Then they order the part from someone else. The name is very deceiving. It is not OEM parts. They don’t have the parts.

I ordered my part on February 6 and noticed that an email had said that it was in progress "" to be shipped. After sending a chat to oemparts.com Tony had told me that the part wasn't in yet from the supplier. In these days of real time, logistics, I hate sitting for six days, not knowing that my product hasn't even been placed on a truck to come to my location it is an excusable for any company to sit and let the customer wait without letting the customer know that their third-party supplier had not yet gotten them the part to even ship that said I let tony atoemparts.com no that I was not happy with the purchase and that ifoemparts.com did not ship it by 3 PM central standard time. I would contact my bank and put a stop payment on the purchase based on falsehood and fraud. Ironicallyoemparts.com miraculously found the part I ordered and sent me a FedEx tracking number. The item still has not shipped. Only a label has been produced and it's been six days if your customers can wait a week then by all means buy from this company if you can't wait a week And it doesn't upset you not to hear anything from a seller then by all means use oemparts.com I however, will give Ford Motor Company the extra $12 to know that it ships the same day that I order it .

Literally, bought almost $2,000 item, emailed them 3-4 times and it was not shipped within the 4 day period. And they email me back finally telling me if I do not want the order to tell them or there will be a 15% restocking fee. They replied from another email, not seeing my other emails.....Very poor service.

I have a 2020 F150 & I live in Atlanta GA when it snowed my oil pan cracked during the snow & leaked all my oil. So I went Advanced Auto Parts, Autozone, O’Rielys, NAPA, Summit & even Ford themselves & did not have an oil pan for a 5.0L V8 in stock. Ford said they can get one by next but for nearly 300$ while GetOEMPARTS.com had it on sale for 170$ it came with the oil pan & gasket that are sold separately to Ford & any other auto parts store. Despite the bad reviews on here I got my exact product in a timely manner & I’ll admit I had my doubts & my last resort was calling Ford to spend 300$ for the oil pan & gasket & another 900$ for install through Ford but they came through with my product & now I can save my money & do it myself. I don’t know every other reviewers situation but for me I got what I was looking for & it took a week to get to me so this rating is through my personal experience.