GetOEMParts.comReviews of getoemparts.com

ordered twice and got correct parts both times, good custmer service

thanks to all reviews I stop my purchase and decide to use another provider

BUY YOUR PARTS SOMWEHERE ELSE!!! If I could give it 0 stars I would. Part shipped AFTER the date it said it would arrive. I had to buy the part somewhere else. Put in a BBB complaint AND THEN they shipped the part. Now I have one part I don’t need and they want me to pay to ship it back for a refund. What a joke of a company and scanners!!

Ordered a part and found out I didn't need it, sent an email to the support email and got no response. Tried to contact the live chat function on the website and after awhile of sitting in a queue at the same time I finally got someone after my item shipped. The guy was completely unprofessional and didn't want to cancel the order at all. Now I have to wait until it gets here and request a return.

very slow and don't say the truth, unreliable, bogus tracking # I have ordered many parts after I ordered through you and arrived and yours is not, shame on you, your live chat does not respond, I just do not know why you are in business, just to mess people off I give you one star and you don't deserve it, last time I buy anything from you

Just plain terrible service. Purchase a water pump ($200 part) on 1/11/2023 as they indicated that it was “in stock” which was wrong. The order status still indicates this. I did receive a couple of responses but that stopped on 1/25/2023. Alerted PayPal and started the refund process. Purchased the new OEM part from Rock Auto and I will receive it in a couple of days for $20 less (getoemparts rips you off with shipping). Avoid them!

Ordered parts that showed in stock and fit my vehicle based on the info I provided for their parts match system. Submitted order and was contacted saying they don’t match, email was received from them in the morning, and I never got a response after I replied. Tried to call, you cannot call them. You have to submit your info to speak with a live chat rep, the line always shows 8 or 9 people and never moves. Order somewhere else!

Отличная компания! Отправили очень быстро запчасти на Jeep Grand Cherokee. Запчасти качественные и оригинальные. Рекомендую ребят