Luna Physical TherapyReviews of getluna.com

Absolutely amazing services. A great PT comes to my house, flexible times, and is by far the best PT I’ve ever had. So impressed!

I have been under Amanda's care for about 5 weeks after shoulder surgery and feel like she is doing an amazing job getting me back to normal. She is so knowledgeable about what she does and is great about communicating with me about what I need to be doing - and more importantly - what I should not be doing. She is always on time and always professional. I appreciate the in-home service immensely and would absolutely recommend this service.

The therapist is excellent she finds to ways to use my daily chores with doing my exercises. She is just wonderful with her expertise qualities. I feel she is helping me a lot for the pain in my right hip, I'm almost 88 years old and they will not operate on a bad hip and he has helped me with the pain.

I am having knee replacement surgery this week and am supposed to start PT 24-48 hours after surgery. My surgeon referred me to Luna but I can't get anything with them for the foreseeable future. First they put me on a wait-list but because no one took my case, they dropped me from the list. My surgeon's office contacted them and after getting dropped from a call, they begrudgingly set me up with someone two days after my procedure. Then I got a call today saying that because I was outside the therapist's area of work, my appointment was cancelled. I was finally able to get connected with someone but it still feels somewhat awkward. The fact that I have a bunch of bands and equipment from previous surgeries so I was ready but I felt like the therapist may not have been fully prepared for my session (it only lasted a little over 30 minutes).

The in-home physical therapy is a great option! My therapist, Evan Smith, is so knowledgeable and professional. He brings equipment and is always prepared for our sessions. We sync our schedules, and it is so easy since he comes to the house and Medicare pays for it. Each week I am getting stronger as he increases my routine. I have been telling all my friends about this great option.

Adam Thomas has been fabulous. He started my therapy one week after knee replacement surgery. He has listened to me and challenged me all at the same time. I am four weeks out and walking the dog and driving. He is always on time and pleasant. A great experience.

I would give Luna PT zero stars if I could. A dear friend of mine was in hospital for over 1 month. Luna contacted us both about scheduling PT at my home ( where he is rehabbing). We both returned calls, over 2 weeks ago, and they said he wil start PT that week, as they’re finding Therapists. Since then? 1x per week, they text him saying they’re still looking for a therapist. What the heck? I’m doing PT and going to get him to my place. He’s been seeing a friend/therapist in the meantime, since Luna Therapy is a complete failure at their business. I believe that this company has the absolute worst customer service and booking services. I read the reviews, and the ones with 1 star all say same thing. They do not know how to do bookings, drop the ball, and are awful. They truly need to re-think their business and customer service model. Shame on Luna!!!

Haley my therapist was fabulous. She was very pleasant and on time. I did well with the exercises she gave me and I'm still doing them.