Luna Physical TherapyReviews of getluna.com

Therapist works well mobility issues and is very friendly. Workout feels complete when she is finished.

They contacted me to schedule my physical therapy and asked me to schedule a time for them to call me back. I have done that now five times and they have yet to call me back. Apparently their company is a joke, ran by clowns.

They always text and when I made an telephone appointment, they say they called, but there is no missed call ever. And no spam filter is set up diverting their calls...I've been on hold with them (i called them) for 10 minutes currently waiting for my "Luna Concierge" to help me (who apparently will be with me shortly). I keep being offered a call-back or I can continue to wait on the line, and when I choose to stay on the line, nothing happens, just more elevator music. I refuse to choose the callback option to start the cycle again...of lying about calling, etc.

I scheduled an appointment to register and set up my first appointment today at noon and they still haven't called me. I tried calling the number and I cannot get a hold of anyone. I scheduled another appointment call for 1pm as well and no one called me. As you can see from their reply they aren't taking responsibility and are trying to blame it on spam blockers.

Charina Bloomstein is a top notch physical therapist She totally understands what exercise to use for my therapy Her knowledge of physiology is excellent enabling her to determine the problem area and know what therapy will work So far after two weeks and 4 sessions I am making good progress on the healing process Art Middlemist

Luna was very professional. The therapist was friendly and left me with advice and exercises to continue strengthening my ankle. I would recommend Luna services I had my physical therapy from August to October 9 2026.

I just moved to a new area and I’m not real familiar with the streets and driving. That’s why I decided to go with Luna PT. It’s so convenient and Anisha, my therapist, is good and patient and it’s helping me move beyond being stuck after my rotator cuff surgery. She is very knowledgeable about the procedure I had and the exercises I need to be doing.

My partner needed in home PT in recovering from hip replacement.Although they have contracted PT employees, this is a bait and switch service. They bill medicare and your private insurance if they accept it for "Ala Cart" treatment without disclosing it in advance or during treatment. Further when you inquire about obtaining their service they ask for all your health coverage and proceed to tell you it is "In Network". I look forward to a response from MGT to dispute my statement. It would have been nice if the Company actually responded to my post. The key points being, never informed me that each exercise done would be billed separately with a specific co-pay vs. a set co-pay I am currently paying at a facility outside my home which offers more intensive treatment and the issue of having their personnel inform me I am in network. In discussing this with their feedback team previous to this post they also refuse to address these issues.