GetLilysReviews of getlilys.com

An additional charge of $29.99 was was automatically withdrawn in addition to the $9.99 shipping fee. I was told it was for a membership fee which would be monthly. Customer service says they cancelled but the initial fee cannot be refunded. I do not see a disclosure of the membership fee.

If I could give less than 1 star, I would. This company advertises their bracelets in my case that's what I bought. They raved about their product being extraordinary and how each stone was placed perfectly and I sent my $9.99 in and I waited several weeks until it finally came. In the meantime my online banking had a $29.99 charge from then in addition to the $9.99 making this bracelet a few penny's shy of $40.00. When I called and questioned them about it they told me that I had signed up for a VIP membership which I wholeheartedly do not recall. In addition the membership fee as they explained was going to be another $29.99 per month in order to get their product for $9.99. Whether it was a very fine print or not mentioned I do not know but I do believe I was scammed by them and I asked for a cancellation of that membership which they said they did and I wanted that money back. They refused to returned my supposed VIP membership fee. So I just wanted to say beware buyer beware because these people are scammers and when I finally got the bracelet several weeks later it was not attractive at all. I still wish to have my money refunded ascIbwoukd most gladly return their very inexpensive looking product. I do not intend to wear it because personally it's not my to my liking.

My advice is to NEVER have anything to do with this company. Like several other reviewers I got caught up in their VIP membership bullsh**. I notified them immediately after I saw the unexpected charge of $29.95 & they explained their lost leader gimmick of $9.99 for a bracelet. I wasn't interested in a monthly membership & wanted my "membership" cancelled immediately. Well, 30 days later I was again charged $29.95. It took 5 emails until I finally received notification that they successfully cancelled my membership & I would not be charged again in the future but they refused to reimburse the second $29.95 charge. These communications took place May-June 2025

This company is absolute scam! I got charged $9.99 for a bracelet that came straight from China, certainly not made here in the US! The packaging clearly showed that. It's absolute junk and then four days later they charged me $29.99 for a subscription I never signed up for! Now I'm gonna have to cancel my credit card! Beware of this scam company!

Beautiful! I wear the red jasper heart bracelet every day, it's stunning

Quick delivery, also great customer support. Thank you Lily!

I signed up just for the free heart bracelet and was planning on canceling, but now I’m hooked! The jewelry is beautiful, the quality is fantastic, and I love the exclusive deals I get. It’s honestly the best decision I’ve made. I look forward to every new piece!

Came across Lilys jewelry through Facebook and decided to subscribe myself the same day. I've been a member ever since, and I love shopping here. It saves me a lot of money and the jewelry is absolutely beautiful