GetLilysReviews of getlilys.com

Lies from the very beginning. After much trouble and NOT signing up for a membership, I ended my unsatisfactory relationship with GetLilys. Now months later I see they have charged my account for $39.99 yet again pending today. Are you serious. THESE ARE EVIL, MONEY HUNGRY CROOKS.

Why can’t I rate a zero?! I paid the $9.99 shipping in April to try the bracelet and they fraudulently signed me up for some recurring membership and started billing me $39.99. I sent a request to cancel, and instead of cancelling they sent an email explaining their VIP service. I’ve sent no less than 20 emails demanding they cancel and stop billing me and they’ll stop for awhile, then attempt to charge again. It’s November and after nothing for a few months, out of the blue they tried to charge again. They’re like a persistent FUNGUS! You can’t get rid of them. 😡 And ps, the original sample bracelet was a piece of crap.

Purchase results in auto sign up of a monthly subscription. Nothing on the order form to indicate this. Never received any communication that this happened or how to cancel. I was charged 5 months after my purchase and called to find out why and was told it was the subscription. Asked to speak to supervisor to get refund was told they cannot transfer calls. Asked them to walk to an office or desk and get a person to speak with me and was told they don't do that. Employee was rude and kept talking over me saying I received benefit. When I asked what benefit they had no answer. Very deceptive, rude and terrible customer service.

I have been emailing to cancel this subscription and requesting a refund since July! I was NOT aware it was a monthly fee. The customer service replied & assured me it was cancelled. But I have been charged two more times!!!! They asked me to send screen shots of the charges & I did. Still no response or refund! Not good business. Very disappointed.

They get you to get a piece of jewelry just for the shipping. Trick you into this not telling ypu ate signing up for a subscription. They steal 39.99 from you. I have canceled this subscription. 3 times and they do not cancel the subscription. And they are still taking more ey out of my account. Their jewelry is a piece of crap

Title: Fraudulent Charges and Unresponsive Customer Service – Avoid Getlilys I am extremely disappointed with Getlilys due to their deceptive billing practices and complete lack of accountability. Despite multiple attempts to resolve the issue, including a formal demand letter, the company has failed to respond or issue a refund for unauthorized charges totaling $130.00. Here’s a breakdown of the fraudulent activity: Initial Order: $9.99 (May 19, 2025) Unauthorized VIP Charges: $29.99 (May 25, 2025) $29.99 (June 23, 2025) $29.99 (July 24, 2025) $39.99 (August 20, 2025 – escalated without consent) These charges were made without my knowledge or approval. The company’s justification, sent via email on August 22, 2025, was not only unacceptable but further proof of a predatory enrollment scheme. Their claim of “clear notice” is invalid under federal consumer protection laws, especially when consent is allegedly obtained via hidden or pre-checked boxes. I never used the so-called “VIP member area,” and their offer to “continue exploring the membership” is insulting and evasive. This is not a subscription error—it’s a deliberate strategy to exploit customers. To date, Getlilys has failed to: Refund the $130.00 in unauthorized charges Cancel the fraudulent VIP membership Provide any meaningful resolution If this issue is not resolved immediately, I will proceed with: Filing a chargeback with my bank Submitting formal complaints to the FTC and CFPB Sharing this experience publicly to warn others Consumers beware: Getlilys engages in deceptive billing and refuses to take responsibility. I strongly advise against doing business with this company.

I ordered the bracelet because I thought it was cute. It looked like something a child would wear. It looked cheap. I did not see any disclosure about a VIP membership. I was never made aware it was a membership until they attempted to take $29.99 out of my account. Luckily, my bank stopped it. My debit card was cancelled & they did the same thing the next month. My bank again stopped it & cancelled my card. I have spoken to my bank & told them not to let any of these charges go through. I wasn’t even aware it was a membership until I spoke with my bank & then I went to their web site & cancelled the membership that I was unaware of. I have told them 3 times to cancel this membership. This company is a scam. If there is a disclosure at checkout it is so small no one could read it. I will never purchase anything else from them. Stay away from this company at all cost.

Just like the other reviews, I was scammed out of $29.99 for a VIP membership that was NOT disclosed at checkout. Reading the reviews here, now I am thinking I will need to reach out to my bank to dispute or block further charges.