Kristina L.
Missing Labs....TWICE!
I've tried them twice and both times they lost part of my lab order!
Response from GetlabsApr 23, 2026
Thank you for sharing your feedback. We take concerns like this very seriously and would like the opportunity to look into what may have occurred. In many cases, results are processed directly through the lab and may require additional information to be located. We were not able to find a prior outreach from you, but our team is here and ready to help. Please reach out to us at https://support.getlabs.com/hc/en-us so we can review your account and assist you as quickly as possible.


