FurLife™Reviews of getfurlife.com

Response from FurLife™Jun 9, 2026

Thank you for your feedback. We're sorry to hear that you haven't had the experience you were hoping for with our collar. We understand how disappointing it is to still find ticks on your dog after using the collar consistently for over two weeks. Our collars are made with 100% natural ingredients, and while many pet owners see positive results, effectiveness can vary depending on factors such as tick pressure in the area, your pet's activity level, and individual circumstances. We'd like the opportunity to learn more about your experience and see how we can help. Please reach out to us at [email protected], and our team will be happy to look into this further with you. Thank you for giving our product a try and for sharing your honest feedback.

Response from FurLife™Jun 9, 2026

Thank you for sharing your experience. We’re genuinely sorry to hear that the collars didn’t work as expected for your dogs and that you’ve been left feeling disappointed. We completely understand how frustrating it is to invest in a product, use it consistently as directed, and still find ticks on your pets. Every dog and environment is different, and while many customers have success with our natural collars, we recognize that they may not be equally effective in every situation, especially in areas with heavy tick populations. We’re also sorry to hear that you were unhappy with the shipping time and your experience with our money-back guarantee. We never want our customers to feel ignored or misled, and we appreciate you bringing these concerns to our attention. We’d love the opportunity to take another look at your case and see how we can help. Please reach out to us at [email protected], and our team will be happy to review everything with you. Thank you again for your feedback. It helps us continue improving both our products and our customer experience.

Response from FurLife™Jun 8, 2026

Thank you for your feedback, and we're sorry to hear about your experience. We completely understand your frustration, both with the product not meeting your expectations and with the images that accompanied our communications. That certainly wasn't our intention. We know that finding ticks or fleas on your pets after using a prevention product is disappointing. While our collars are made with natural ingredients and have worked well for many customers, results can vary depending on factors such as the environment, parasite exposure, and individual pets. We value all feedback, positive and negative, as it helps us improve. If you're willing, we'd still appreciate the opportunity to review your experience in more detail. Please contact us at [email protected], and our team will be happy to look into your case further. Thank you for taking the time to share your thoughts.

Response from FurLife™Jun 7, 2026

Thank you for taking the time to share your experience. We're sorry to hear that both the dog and cat collars fell short of your expectations. We understand how disappointing it is to find a fully attached tick on your dog and fleas on your cat after consistently using the collars for several months. As pet owners ourselves, we know how concerning that can be. Our collars are made with natural ingredients and are intended to provide ongoing flea and tick protection, but effectiveness can vary depending on factors such as parasite exposure levels, the environment, and individual pet circumstances. We certainly never want customers to feel that they've wasted their money. We'd also like the opportunity to review your situation again. Please contact us at [email protected] with your order details so our team can take a closer look and discuss your concerns directly. We appreciate your feedback, as it helps us continue improving both our products and customer support.

Response from FurLife™Jun 7, 2026

Thank you for your feedback. We’re really sorry to hear how disappointed you are. We completely understand how frustrating it must be to still find fleas on your dogs and see your cat scratching after trying our collars. That's certainly not the experience we want any pet owner to have. While our collars are made with natural ingredients and have helped many customers, every pet and every flea situation is different. In some cases, existing infestations in the home, yard, or on pets can require additional treatment alongside a flea collar. We’d genuinely like the chance to learn more about what happened and see if there's anything we can do to help. Please reach out to us at [email protected], and our team will be happy to look into your case further. We appreciate you taking the time to share your experience.

Response from FurLife™Jun 4, 2026

Thank you for your feedback. We're sorry to hear that your dog is still dealing with fleas and ticks after using our product. We completely understand how disappointing that must be, especially after investing your money and hoping for better results. While our products work well for many pets, results can vary depending on factors such as your dog's environment, exposure level, and the severity of the flea or tick problem. We'd really like the chance to learn more about your experience and see if there's anything we can do to help. Please reach out to us at [email protected] with your order details, and our team will be happy to look into this further. Thank you for giving our product a try and for taking the time to share your experience.

Response from FurLife™Jun 4, 2026

Thank you for taking the time to share your experience. We are truly sorry to hear about the difficulties you've encountered and understand how frustrating and concerning this situation must be, especially given your flea allergy. We appreciate that you've trusted our products for your dogs and have even recommended them to friends and family based on your previous positive experience. We understand why the recent outcome has been disappointing, particularly since you experienced good results with the collars last year. Our collars are designed to help repel fleas and ticks, and while they are made with 100% natural ingredients and have helped many pet owners, a variety of environmental factors can affect their performance. We certainly do not intend to place blame on our customers, and we regret if our previous communication came across that way. The health and well-being of both pets and their owners are extremely important to us. While our ingredients are generally considered safe, we understand that dealing with flea bites can be especially serious for someone with a known allergy. We would appreciate the opportunity to review your case again and investigate your concerns further. Please contact our support team directly at [email protected] and reference your previous correspondence so that our team can take another look at the situation and work toward a satisfactory resolution. Thank you again for your feedback. We value your business and the trust you have placed in us, and we hope to have the opportunity to assist you further.