Cory R.
I mistakenly put the wrong shipping…
I mistakenly put the wrong shipping address and Roy took care of it efficiently and eased my fears of it being delivered to the wrong place. Great company!

FurLife™ – to provide natural products that promote the overall well-being of dogs. We believe that prevention is key when it comes to dogs' health. That's why we have carefully selected and formulated our products to help dogs maintain optimal health and avoid common health issues that could lead to costly vet bills in the future.
FurLife™ (getfurlife.com) has 4,791 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Cory R.
I mistakenly put the wrong shipping address and Roy took care of it efficiently and eased my fears of it being delivered to the wrong place. Great company!
Miranda
I selected the wrong product and Glisson helped me get it all straightened out. It was taken care of very quickly. I greatly appreciate all help. Wonderful customer service.
Katie W.
Customer service was great to work with. I had an issue but Mat and Glisson made it right immediately. Highly recommend
Misty H.
I bought 2 and it was a waste of money. My dog has had his on since we bought them so about 2 months now. My dog actually scratchs worse and now has fleas. I am very picking on what I put on my animals. Very disappointed, and a waste of a lot of money.
Response from FurLife™Jun 11, 2026
Thank you for sharing your feedback. We're sorry to hear that our collar did not provide the results you were hoping for. We understand how frustrating it can be to invest in a product and feel disappointed with the outcome, especially when you are careful about what you use on your pets. While many customers have positive experiences with our collars, results can vary depending on factors such as the pet's environment, existing flea populations, and individual circumstances. We take feedback like yours seriously and would appreciate the opportunity to learn more about your experience. Please contact our support team at [email protected] so we can review your case and work toward a solution. Thank you for taking the time to share your experience. Your feedback helps us continue improving our products and service.
Amy R.
My dogs flea and tick pod busted and I inquired about getting a new one. I received an immediate response from Roy and then a follow up response from Mat. Both were very courteous and helpful. They resolved my issue right away without any hassle. Top notch customer service!
Samantha
This was my second purchase with FurLife and I will definitely be a loyal customer! Not only do the products work but added to that the customer service is outstanding! I had an issue with one of the pendants leaking so I emailed them right away. I really didn't expect to hear back from them until the next day but within JeAnne and Glisson emailed me back within about 15 minutes! They reassured me that my issue would be handled immediately with a free replacement! What a great company with people that care about their customers! (And their customers "furbabies"!) Thank you JeAnne and Glisson for the quick response and for dealing with my issue with a free replacement! FurLife has definitely gained a loyal and repeat customer!
SJ
All the thanks to Julia, Ramon, and Roy! They listened to my issue and quickly responded with a solution. We also do really like the product. Purchased the 12m pendant for our dog and during the 2 months he’s worn it we have had zero issues with ticks or fleas, which normally we have a big problem keeping them off him. Thank you Furlife for the great product and absolutely stellar customer service!
Aubri
Julia provided excellent customer service. She was kind, helpful, and made the process easy. Thank you, Julia!