FurLife™FurLife™ – to provide natural products that promote the overall well-being of dogs. We believe that prevention is key when it comes to dogs' health. That's why we have carefully selected and formulated our products to help dogs maintain optimal health and avoid common health issues that could lead to costly vet bills in the future.
FurLife™ (getfurlife.com) has 4,791 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Tom M.
This is a great product that works well for keeping ticks off my Black Lab. I lost my dog’s collar and quickly ordered a replacement. I later realized I ordered the wrong size and sent an email to their customer service team. Mat replied in a couple hours to tell me he had changed my order before it shipped. A great product AND great customer service! You guys are the best. Thank you!!!
Crystal
JeAnne was amazing! Her customer care was very efficient. I told her my concern and she immediately took care of my issue. I love this company and continue to tell everyone about it.
CustomerService
I had a great experience. The website was quick, easy to use, and very efficient. Customer service was excellent, and Julia was especially helpful throughout the process. She responded promptly, answered my questions, and made everything smooth and stress-free. I truly appreciate the support.
Stacy Mulcahy Z.
Love the product have been using the collar pendant for over two years. Customer service has been spot on when I needed some support I have now purchased several for my granddoggies 😃 Thank you
Amy W.
I ordered two items by mistake and requested a refund. I received a prompt response from JeAnne and had a credit issued to my bank account the same day. This is a great company!
Alice W.
I just got it today, first time buying the cat collar so when I found out that it works I can give you a honest answer. It did take awhile to get my order! Thank you, in a month get back with me and I can tell you how it’s working!
Chuck M.
Furlife Rep, thank you for your reply, maybe I was not clear, it’s not just the lack of scent, but the appearance of fleas. That’s my issue, and I even have my yard treated for fleas. That’s why I asked for the product to be replaced. While the 40% off is generous I don’t feel like this reflects your claims of 12 months of service on the product. If you can’t fully back your product I guess I will have to look for an alternative. I have told many of my friends and even my kennel staff how good FurLife is, but I guess I was wrong. I will not recommend anyone that will not stand behind their product claims.
Response from FurLife™Jun 23, 2026
Thank you for your follow-up and for clarifying your concerns. We're sorry to hear about your experience and understand why you're disappointed. We recognize that your concern is not the scent of the collar, but the appearance of fleas despite using the product and taking additional preventative measures, including having your yard professionally treated. We understand how frustrating that can be, especially when you expected the collar to provide the long-lasting protection advertised. While our collars are made with 100% natural ingredients and are designed to provide extended flea and tick protection, results can vary depending on factors such as flea exposure levels, environmental conditions, and individual pet circumstances. We understand that this does not change your experience, and we appreciate you bringing it to our attention. We're especially grateful for the trust you've placed in FurLife over time and for recommending us to your friends and kennel staff. It is disappointing to hear that this experience has affected your confidence in our brand, and we sincerely regret that we have not met your expectations. We would welcome the opportunity to review your situation further and see how we can help. Please contact our support team directly at [email protected] with your order information, and our team will be happy to take another look at your case. Thank you again for your feedback. It helps us continue improving our products and service, and we hope to have the opportunity to restore your trust in FurLife.
Evelyn A.
I would like to give a huge shout out to Roy and Julia for an excellent above and beyond experience. Not only was my email answered with urgency but the time taken to give feedback was incredible. Thank you so much for all your help.
