FurLife™ – to provide natural products that promote the overall well-being of dogs. We believe that prevention is key when it comes to dogs' health. That's why we have carefully selected and formulated our products to help dogs maintain optimal health and avoid common health issues that could lead to costly vet bills in the future.
FurLife™ (getfurlife.com) has 4,791 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
getfurlife.com
Website
getfurlife.com
Category
Pet Stores
Location
Austin, Texas
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 15% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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My 2 Boxers are LOVING these collars! Boxers seem to be extremely sensitive to EVERYTHING. They have been using these pendants for a few weeks now and for the first time ever they have had no skin issues like they’ve had in the past with topicals, other collars and what the oral combination flea, tick and heart wormers did to them was horrific. They have haven’t had any fleas or ticks on them so far and no rashes , itching or any other problems :)
Response from FurLife™Jul 16, 2024
Hi Poppy, thanks for the pawsome review! We're thrilled to hear your boxers are loving the FurLife collars and their skin is finally happy. Finding a solution that works without irritation is fantastic, and no fleas or ticks is the icing on the cake! So glad FurLife is a lifesaver for your pups!
CG
Claude G.
How come you don't ship to Mexico
How come you don't ship to Mexico, I would like to buy a few collars for my Mexican friends
Response from FurLife™Jun 21, 2024
Hello Claude,
Thank you for your interest in our collars and for wanting to share them with your friends in Mexico.
While we currently don't have standard shipping options to Mexico, we can certainly arrange a custom shipment for you. Please contact us at [email protected], and we'll be happy to assist you with placing your order and ensuring it reaches your friends in Mexico.
We appreciate your support and look forward to helping you!
Best regards,
Amanda
PR
Paula R.
My 18 lb Boston Terrier has been…
My 18 lb Boston Terrier has been wearing the 12 month FurLife pod since May 17, 2024. So far, so good. No fleas, no ticks. I especially like the pleasant scent of the pod.
Response from FurLife™Jul 16, 2024
Thanks Paula! We appreciate you sharing your experience. It's great to hear your Boston Terrier's been flea and tick-free since May with FurLife, and that you enjoy the pleasant scent! Here's hoping for continued pest protection for your pup!
TS
Tim S.
This is a follow up to my last review
This is a follow up to my last review. After I posted my review on Furlife Tick Collar I was contacted by them. They said if i take down the original post they would refund my money. I have attached the email for proof. I only wonder how many other times they have done this…. so sad.
Re: Tick Collar
Hi Tim,
we are sorry our product not met your expectations.
We would like to offer you a full refund. This gesture is contingent upon the removal of your review on Trustpilot, as we hope to resolve this matter to your satisfaction.
Please feel free to reach out to us with any additional questions or concerns, and we will do our best to help you.
Kind regards
Marc from FurLife Customer Care
Response from FurLife™Jun 21, 2024
Hello Tim,
Thank you for sharing your follow-up review and for bringing this to our attention. We appreciate the opportunity to address your concerns.
Firstly, we would like to clarify that we already send you a link to our money-back guarantee on April 18th. Unfortunately, we did not receive a reply from you after that communication. This lack of response is the reason we offered a refund now, even though your money-back guarantee had expired in the meantime.
We are genuinely sorry if our product did not meet your expectations. Our intention is always to ensure our customers are satisfied with their purchases. We regret that we didn't have the opportunity to process your refund according to our money-back guarantee on April 18, without the need for a negative review a few weeks later.
Customer satisfaction is our top priority, and we strive to resolve any issues promptly and fairly. We hope you can understand our perspective and perhaps consider giving us another chance in the future. If there is anything further we can do to assist you, please do not hesitate to contact us directly.
Thank you for your feedback, and we look forward to serving you better in the future.
Kind regards,
Amanda
KH
Kat H.
So far So Good
Two months back in the tick and flea prone south and haven't seen one on her since putting this collar on Charli Rose. We walk in some areas that are havens for ticks especially. Before the collar - 2 ticks. After the collar - 0.
Response from FurLife™Jul 16, 2024
Thanks Kat! Two months tick-free in the south is impressive! Sounds like FurLife is keeping Charli Rose safe in those tick havens. No more unwelcome hitchhikers is a win!
LA
Larry
Slow shipping from China
Slow shipping from China, complete waste of money, lots of spam emails after buying.
Response from FurLife™Jun 20, 2024
Hello Larry,
thank you for your feedback, and we're sorry to hear about your dissatisfaction with the shipping time and email frequency. We understand how frustrating this can be.
Regarding the shipping delay, we assure you that we are constantly working to improve our delivery times. Please contact us at [email protected], and we will promptly check the status of your shipment and provide you with an update.
As for the emails, we apologize for any inconvenience caused. If you contact us at the email above, we will ensure that you are removed from our newsletter list immediately.
Additionally, we offer a 30-day money-back guarantee if you are not satisfied with the product. Please reach out to us so we can assist you with the return process and ensure your concerns are addressed.
Thank you for bringing this to our attention, and we hope to resolve this to your satisfaction.
Kind regards,
Amanda
DR
Debbie R.
Best product ever.
We love FurLife, have not had any ticks on our Pug Daisy. Best thing we ever bought. Thank you for this Great product.
Response from FurLife™Jul 16, 2024
Hi Debbie, thanks for the rave review! We're so happy FurLife is keeping your precious Pug Daisy tick-free. Sounds like a great product for you and we appreciate you sharing your experience!
BE
Beranies
Doesn't work
No, used it for my puppy for may and half of June of 2024.
I found a flea on her.
Not purchasing this product anymore
Response from FurLife™Jun 20, 2024
Hello Beranies,
thank you for your feedback. We're sorry to hear about your experience with our product.
Our collar is designed to repel pests rather than kill them on contact. This means that it's possible for ticks and fleas to be present on your pet, but our collar will prevent them from biting and infesting your pet. It's essential to regularly check your pet for ticks and remove them promptly to ensure their safety. While our anti-flea and tick collar is highly effective, like any treatment, it is not 100% guaranteed.
Please contact us at [email protected] for more information about our guarantee and a refund. We are committed to your satisfaction and would like to assist you further.
Thank you for bringing this to our attention, and we hope to resolve this to your satisfaction.
Kind regards,
Amanda
