FurLife™Reviews of getfurlife.com

Response from FurLife™Jun 23, 2024

Hello Kathie, thank you for sharing your experience. It's possible that your dog did not tolerate one of the essential oils used in the product, which could indicate an allergy. We always recommend airing out the pendants for 7 days before using them to lessen the initial scent and reduce any potential sensitivity. Regarding your refund, I see that we have already refunded you the full amount back. We hope this resolves the inconvenience caused. Please contact us at [email protected] if you have any further concerns or questions. We are here to help and ensure the well-being of your pet. Kind regards, Amanda

Response from FurLife™Jun 23, 2024

Hello, Thank you for your feedback, and we are deeply sorry to hear about your dog's experience. We want to assure you that all the oils used in our pendants are safe at the low concentrations we use. Additionally, the oils in the pendant are designed not to have direct contact with your dog, as they are contained within the pendant itself. We take these concerns very seriously and are committed to the safety and well-being of pets. Please contact us at [email protected] so we can address your concerns directly. Thank you for bringing this to our attention. We hope to resolve this matter and ensure the safety and comfort of your dog. Kind regards, Amanda

Response from FurLife™Jun 22, 2024

Hello Tammy, Thank you for your feedback, and we apologize for the inconvenience you’ve experienced with our collar. We are sorry to hear that the collar is not working as expected and for any frustration caused by the smell and its ineffectiveness. I checked your inquiry and see that we sent you the link to our money-back guarantee already. The pendant was only an offer from us as an additional option because we thought you might want to try it out. Please check your email for details regarding a refund. If you have any further questions or need additional assistance, please do not hesitate to contact us. We appreciate your understanding and patience. Kind regards, Marc

Response from FurLife™Jul 16, 2024

Hi Bonnie, thanks for choosing FurLife! We get it, keeping your pups safe without harsh chemicals is a priority. Thrilled to hear the collars are keeping those ticks away and your dogs healthy!"

Response from FurLife™Jul 16, 2024

Thanks Alex! Music to our ears – comfortable, effective, and no side effects, that's what we love to hear. Sounds like FurLife is keeping your furry friends happy and pest-free!

Response from FurLife™Jul 16, 2024

Kelly, thanks for the fantastic review! We're happy a FurLife collar works for both your kitty (impressive at 17!) and pup. The natural ingredients are effective and gentle, and the fading scent is a bonus. So glad they're both itch-free and flea-free!

Response from FurLife™Jul 16, 2024

Hi there! Thanks for the positive feedback. We appreciate you choosing FurLife and finding the collar easy to use. We're confident it will keep your pup pest-free, but feel free to reach out if you have any questions!

Response from FurLife™Jun 22, 2024

Hello Tony, Thank you for reaching out and bringing this to our attention. We sincerely apologize for the delay in the delivery of your order. We understand how frustrating this situation must be, especially after paying extra for fast shipping. I just checked your order, and I'm pleased to inform you that it is currently on the way and is scheduled to be delivered by the middle of next week. We appreciate your patience and understanding as we work to get your order to you as quickly as possible. If you have any further questions or need additional assistance, please do not hesitate to contact us. Thank you for your continued support and patience. Kind regards Marc