FurLife™Reviews of getfurlife.com

Excellent response, Glisson corrected my shipping address as I asked.

Wow! Customer service was fantastic. Emailed late on Thursday night and had a response early Friday morning! Unfortunately I had to ask for a refund, well to stop and order due to a condition my dog has. I was so excited and was looking forward to my purchase. I will be speaking to my vet and possibly will be able to reorder. Julia thank you for your prompt and positive response. You rock! Sincerely, Lisa

Patrick jumped to my rescue and immediately fixed my order before it was shipped. Great job!!

Ramon an Gibson are awesome these guys are very quick with responses an highly respectful an very professional an very nice

I bought the flea and tick pendants for my dogs in June and they were delivered July 1st. On July 29th I contacted Furlife and asked for a full refund because both my dogs became infested with fleas (they only had maybe a few fleas at the time I put the pendants on due to my spraying them religiously with flea and tick spray previous to putting on the pendants) but the pendants did not work and I just had to spend over $100 for the groomer to give them a flea baths and comb out. Their guarantee says full refund no questions asked but that's not what I got.I got "Try to use the product for at least 25 days to give it time to work"- I had already done that, 2nd email they were going to give me 40% and I keep the product, 3rd email they would give me 80% and I send the product back...It took 4 emails and me threatening to get PayPal and the Better Business Bureau involved for them to finally agree to refund my money! Never buying from this company again

I had an issue with my product I received and Jeanne, Mat and Roy helped me so quickly with a solution to my problem. So thankful they really do help!

Had a product arrive damaged and Julie responded promptly and I have another on the way in less than 24 hours. Great company and the products are amazing!

Very fast and respectful. Patrick, who assisted me was very helpful and understanding. I truly appreciate that they back their products the way they do!