Diana P.
Julia helped me out
Julia helped me out! I ordered and realized I didn’t order the correct color collar! She updated me and we are good to go!

FurLife™ – to provide natural products that promote the overall well-being of dogs. We believe that prevention is key when it comes to dogs' health. That's why we have carefully selected and formulated our products to help dogs maintain optimal health and avoid common health issues that could lead to costly vet bills in the future.
FurLife™ (getfurlife.com) has 4,791 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Diana P.
Julia helped me out! I ordered and realized I didn’t order the correct color collar! She updated me and we are good to go!
Jamie Z.
I contacted Furlife to make them aware that the bubble containing the repellent in our collar had failed, it split and allowed all of the essential oil to leak out. Roy got back to me quickly and was able to answer my questions, and he sent me a replacement! I was so very happy with the customer service that I received from Roy at Furlife!
LEMC
Matt and Julia handled my error in an accurate and timely fashion! They were great!
Nicole
It is now 4 months into the "works for 12 months" claim they make. Having to treat for fleas now. They say it is environment related. My dogs didn't have fleas before this and I wanted to try a "natural" preventative on them. So much for that. I bought 4 so not a small amount of money (for me at least).
Response from FurLife™Jul 30, 2026
Thank you for taking the time to share your experience. We're sorry to hear the collars didn't perform as you expected, especially after purchasing them for all four of your dogs. We understand how frustrating it is to see fleas after several months of use. While environmental factors can affect flea exposure, we understand that doesn't make your experience any less disappointing. We'd really appreciate the opportunity to learn more about your situation and see how we can help. Please contact us at [email protected], and our team will be happy to review your case and work with you to find a solution. Thank you again for your feedback. It helps us continue to improve.
Kris E.
Julia responded quickly and addressed my concern and request to my delight!
Debbie P.
Left a message with a question. They answered pretty fast considering you have to leave your email.
Maryann T.
We used these collars one on my dog one on my cat. For the first two weeks fleas seemed to slow down but not die! Also using bugmd on my home and furniture .My dog acted funny like sickly the cat wasnt as crazy as before. Then I noticed the fleas still on them full throttle so I took it off my dog he immediately acted better . Long story short they a scam mentality on both my babies changed during the few weeks they wore these and i still had to fight fleas,Moving on now to find a better cure.
Response from FurLife™Jul 30, 2026
Thank you for sharing your experience. We're very sorry to hear that both your dog and cat had this experience and that the collars didn't provide the results you were hoping for. The safety and well-being of pets is our top priority. Our ingredients are generally safe, but just like people, some pets can have individual sensitivities. If you notice any unusual behavior or discomfort, we always recommend discontinuing use. We'd really like the opportunity to learn more about what happened and see how we can help. Please reach out to us at [email protected], and our team will be happy to review your case and assist you further. Thank you again for your feedback. It helps us continue to improve.
Michele
Ordered on 7/16, received 7/23. Thought it would arrive quicker. Unfortunately it is not working for my cat. She is still scratching.
Response from FurLife™Jul 30, 2026
Thank you for your feedback. We're sorry to hear your order took longer to arrive than expected and that your cat is still scratching. While our ingredients are generally safe, every pet is different, and results can vary. We'd love the chance to learn more about your experience and see how we can help. Please reach out to us at [email protected], and our team will be happy to assist you. We appreciate your feedback and hope to have the opportunity to improve your experience.