FurLife™Reviews of getfurlife.com

Customer service is awesome. I ordered the collar instead of the pendant, they were very helpful to get the pendant sent to me.

I had ordered 2 pendants for my dogs but I forgot to change the pendant colors to pink and blue (the preset color is green). I sent an email to see if the colors could be changed and received a timely email in return from Ramon letting me know that the requested changes had been made! Can’t wait to receive these and try them! 😊

We have used another well known brand for years and FurLife collar is as good or better. Have a large dog and his problem area now is a fold where his tail attaches to his body.

My experience, was that my order said it was delivered, but I never received it. The PO person put it in the wrong mailbox. So I filed a report with the PO and sent it to FurLife. After a few emails, JeAnne was the one who helped me the most and in a timely manner, to make everything right. She had a replacement order sent out the very next day and now my little Mickey will be taken care of. Thank you JeAnne from the bottom of my heart for taking care of my Mickey. And thank you FurLife for being such a caring company. Eileen Crawford

Tick on my pup the first week of using the collar

The green pellet fell out on two separate collars, twice within a couple months. I got new collars after the first time a month after buying two and then the new collar pellets fell out after a month or so. I will never buy them again and don't even want them if they're free, it's not worth having to check if they're good every day.

Julia was quick to fix a new customer discount overcharge and very friendly

I had requested a replacement collar for my pet, and without hesitation, a gentleman named Patrick promptly emailed me back, indicating that he would be more than happy to send a replacement collar. His prompt response and customer service were outstanding. I had anticipated a potentially contentious exchange to justify the reason for the replacement, but instead, the matter was resolved efficiently, with no questions asked, and I was informed of the shipment details, including the tracking number, for the new collar. The customer service provided was truly exceptional.