FurLife™ – to provide natural products that promote the overall well-being of dogs. We believe that prevention is key when it comes to dogs' health. That's why we have carefully selected and formulated our products to help dogs maintain optimal health and avoid common health issues that could lead to costly vet bills in the future.
FurLife™ (getfurlife.com) has 4,791 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
getfurlife.com
Website
getfurlife.com
Category
Pet Stores
Location
Austin, Texas
Listed on Five Star Index
2026
About these reviews
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The company replied to 15% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I bought two pendants for my two cats. One cat is doing great with it. My other cat had a horrible skin reaction. I wouldn’t let that hold me back from trying this product on another pet. Like I said one did great! Just make sure to check them often at the contact site for irritation until they get used to the product. The pendant smells nice refreshing, a lot like citronella. I like that smell. I contacted the company with my problem and got a satisfactory solution. I delt with Ralph. He was professional and understanding. He helped me get the satisfactory results that I needed. Thank you Ralph!
SS
Sandy S.
I communicated with JeAnne
I communicated with JeAnne, who was very helpful. She answered my question quickly and her correspondence was professional.
JO
Joey
Great Products, Awesome company!
*I've been using FurLife Natural Dog Collar for close to over 2 years now! With Great success 🙌
*Living in South Florida brings out those Fleas, Ticks and Mosquitos and Thanks to FurLife I've been able to keep my FurBaby safe for over 2 years, Naturally!
I'm looking forward trying the "New Tag" FurLife has now been offering as well.
*I truly recommend FurLife and their Natural Products for a safer more Effective Lifestyle for You and your FurBabies.
*Patrick and the FurLife team will always respond to any questions!
Thanks Guys! 🐶😃👍💚
WF
William F.
Julia from furlife life was very…
Julia from furlife life was very helpful and got right on it. I was thinking this was another scame off Facebook but it was not i received confirmation from Julia.
Right away and reassured me and she even checked on the product.And it came the next day. Thank you so much for your support. I will be shopping with you guys again. I found it made.You have a beautiful day.
DB
Dee B.
We had never heard of this company…
We had never heard of this company until we became inundated with ticks in our area due to heavy rains we normally do not get this time of year. We have 3 medium sized dogs and really don’t like using the chemical preventatives. We received the product and immediately were concerned about installing the pendants on our dogs’ collars, since the collars were large and thick. I emailed the company and got a return email from Donnie stating that the pendant was very flexible and would fit on any collar. He even sent me a short video showing how flexible the pendant is. My husband installed the pendants on our dogs without a hitch. It really renewed my trust in the company, for one thing Donnie got right back with me and that was very important to me. Thanks Donnie, Darlene B
CB
Carly B.
Thanks Joey for helping us out!…
Thanks Joey for helping us out w/ the pet tag issue. Appreciate your quick timing so we can get this tag into Reaghan collar👍🏻
RS
Reine S.
I ordered four collars from Furlife
I ordered four collars from Furlife. My hopes were high that they would help get rid of the fleas and ticks on my four little dogs. I have tried baths and sprays and chews from other companies. And I haven't found help yet. I really didn't have the money for all of these callers but my
puppies needed the help. The colors have a nice scent. But since they were put on
my dogs a couple weeks ago they have
not worked yet. And I still have to give
them the baths and sprays. Sprays
temporarily help but the collars are not
working. I feel bad that I've wasted my
money. And I feel bad for my puppies or
still scratching and I can see fleas and ticks on them. The collars are supposed
to be waterproof, but I still try to keep
them as dry as possible. But, I can't smell
any of the scent that they came with. I
wish I hadn't purchased them.
Response from FurLife™May 26, 2025
Thank you so much for sharing your experience, and we're genuinely sorry to hear how disappointed you are—especially after making such a heartfelt effort to help your four little dogs.
We can tell how much you care about your pups, and it’s incredibly frustrating (and disheartening) when a product you hoped would bring relief doesn’t deliver the results you were counting on. Especially when you’ve already tried so many other options and made a financial stretch to give this a try.
Our collars are designed to repel fleas and ticks using natural ingredients and typically take 2–3 weeks to reach full effectiveness. However, if there is an active infestation already present, the collars may need support from other treatments during that period. That said, we completely understand your frustration—if your dogs are still scratching and you're still seeing pests, it understandably feels like the product hasn’t worked at all.
The loss of scent you mentioned is also concerning, as that could indicate the collar has dried out more quickly than intended. The scent is a sign that the active oils are still present and working.
We want to make this right. Please reach out to us at [email protected] with your order information, and we’ll be happy to review your case and offer a resolution—whether that’s a refund or other support.
Thank you again for your honest feedback. We’re so sorry your pups are still uncomfortable, and we hope to help you find a solution that works better for them.
CD
Carrie D.
It is very frustrating trying to get…
It is very frustrating trying to get hold of a customer service rep. The phone # provided is worthless as it's a recording and then disconnects. They force a customer to communicate through email only. I have two dogs whom I purchased collars. The smell of this product is too much for one of my pups and she refuses to wear it. My other pup is ok with it, but it's hard for me to smell it when I'm near him.
Response from FurLife™May 26, 2025
Thank you for sharing your experience, and we’re truly sorry for the frustration you’ve had both with the product and reaching our customer service.
We understand how disappointing it is when expectations aren’t met—especially when it comes to your pets’ comfort. Our collars are made with natural ingredients, including essential oils, which can have a strong scent initially. For some dogs (and owners), this can be overwhelming. In cases like yours, we typically recommend airing the collar out for 5–7 days before putting it back on your pet, as this can significantly reduce the intensity of the smell.
That said, your concern is completely valid, and your dog’s comfort is our top priority.
If you haven’t already, please reach out to us at [email protected] so we can help find a solution that works for both you and your pups. We truly want to make this right.
Thank you again for your feedback—it helps us improve both our products and our service.