Roger U.
Picking ticks of my 2 dogs every other…
Picking ticks of my 2 dogs every other day... terrible way overpriced...does not work...don't waste your money..
Response from FurLife™Jun 6, 2025
Thank you for your honest feedback, and we’re truly sorry to hear about your experience. We completely understand your frustration—having to remove ticks regularly despite using a preventive product is not only disappointing, but concerning, especially when your pets’ health is at stake. While our collars are made with natural ingredients and designed to provide gentle yet effective protection, their performance can vary depending on environmental factors like tick population, exposure areas, and your dog’s activity level. That said, it’s clear our product didn’t work as expected in your situation, and for that, we sincerely apologize. We’ve gone ahead and issued a full refund for your purchase—no return necessary—as part of our satisfaction guarantee. We appreciate you giving our collars a try and hope you’ll consider us again in the future. If you have any additional concerns or would like personalized support, feel free to reach out at [email protected]. We're here to help.