Renee J.
Patrick made me a happy customer
Patrick made me a happy customer! My order did not arrive when I needed it and he offered a discount! I will definitely be telling other of this company!

FurLife™ – to provide natural products that promote the overall well-being of dogs. We believe that prevention is key when it comes to dogs' health. That's why we have carefully selected and formulated our products to help dogs maintain optimal health and avoid common health issues that could lead to costly vet bills in the future.
FurLife™ (getfurlife.com) has 4,791 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Renee J.
Patrick made me a happy customer! My order did not arrive when I needed it and he offered a discount! I will definitely be telling other of this company!
Jolene A.
Julia has been so helpful, she emailed me right away after I contacted the company and helped me right away. Very good customer service.
Chris
I had a little hick up with my order and reached out to FurLife customer service. The response time was quick and very helpful. I want to thank Julia for all her help in fixing the problem and being so nice!!
Natasha W.
I purchased four collars and unfortunately I would definitely not recommend for anyone who needs strong protection for their animals. My dog was able to chew her collar off, and my cat lost his within one day. Furlife did replace those, however it didn’t take long for our animals to have fleas after wearing the collars. I ended up needing to purchase flea medicine from our vet and Furlife denied my request for a refund because it was after the thirty day window. My animals are indoor/outdoor and we live on the edge of a woods. I don’t recommend if you need strong coverage for your animals. It was a total waste of money and time for me and a disappointment that they didn’t back their guarantee considering the circumstances.
Response from FurLife™Jun 6, 2025
Thank you for taking the time to share your experience, and we’re very sorry to hear that our collars didn’t meet your expectations—especially given the effort you’ve put into caring for your pets. We appreciate you acknowledging that we replaced the lost collars promptly. That said, we completely understand your disappointment that the replacements didn’t provide the level of protection needed, particularly in an outdoor environment near wooded areas, where flea exposure can be especially high. While our collars are formulated with 100% natural ingredients and are designed to help repel pests, they may not provide the level of defense required for pets in high-risk environments, especially without additional preventative measures. Regarding the refund request, we do our best to honor our 30-day money-back guarantee, and we’re truly sorry that your request came in after that window. That policy is in place to ensure fairness and consistency, but we understand how frustrating it can be when circumstances fall just outside that timeframe. We’ll be taking your feedback into account as we continue to review and improve our policies. We genuinely regret that our product didn’t work out for your pets and that this led to added time, cost, and concern on your end. If there's anything else we can do to help or if you have additional feedback to share, please don’t hesitate to contact us. Your experience matters to us, and we truly appreciate you giving our collars a try.
Amy
The product is great I love how it is natural and the customer service is amazing! Patrick helped me fast like Jimmie Johns fast! Mistakes happen and I was shipped out the wrong item. I just email Customer Service and Patrick was the one that got assigned and he quickly shipped me out the correct item. Thanks guys for the great customer service you bring Faith back into consumer business and Customer relationship.
Zach S.
Used my Google pay and it plugged in a different address didn't realize it until after I placed the order... sent an email to customer service they responded and fixed the problem in less then 30min very good customer service
Jayne S.
I put in the wrong information for my order and contacted Julia customer support who refunded me IMMEDIATELY so I could reorder with correct information, thanks Julie!
Cheryl I.
Received in good condition. Both boys are okay with them on their collar. Only had them for a little while but I know with this Company’s excellent reputation, they will be a great product.