FurLife™Reviews of getfurlife.com

Donnie responded very quickly and was super helpful! We love this flea & tick collar and are so happy to have found it. Thank you FurLife!

I ordered a flea and tick tag on May 12th for my dog Duke. Looking forward to using it and keeping him tick free. Sadly on May 16th an accident occurred and he passed away. All too soon. My order arrived on the 20th. Grieving my dog i had a hard time looking at things like this tag and didn't start to issue a return until June. I contacted customer support and they asked for a reason for my return and I let them know that my sweet pup passed away before I could use it. They gave me a full refund without me having to return the product. I am so grateful that there are companies like this that still care about the customer especially when this kind of tragedy happens. It truly let's me know that they care about the pets and people they are selling to. I will forever recommend this brand to every pet owner I know. Thank you FurLife. ❤️

Roy was very helpful with my mistake in my order. He was very attentive to the issue and fixed it right away. Thank you, Roy!

Many thanks to FurLife employees JeAnne and Julia. They were great to work with in dealing with my situation regarding my two puppies that were wearing the 12 month protection flea, tick, and bug free. They replaced the collars and no additional cost. Their responses to my emails was quick and awesome. I would recommend FurLife to all who love their pets.

Customer service is fast and pleasant especially Julia and Joey!

I had received my order and it was damaged. Jeanne, Donnie and Patrick were awesome. They replied to my complaint and sent me a new product immediately. I will definitely recommend this company to all my pet parents. Thank you so much.

In short, the flea/tick preventative collar tag I attempted to attach to my dog’s collar was damaged after struggling to attach it. I submitted a request for service, not really sure what to expect, but Donnie was immediately on the job with an offer for a replacement free of charge. Not only did I receive an email from Donnie in regards to the offer, but a notification of a new order placed; with tracking that same night less than two hours after the original email. Customer service nowadays is a tricky path depending on who you have to help you through, and Donnie is someone who makes the bumpy ride as smooth as possible.

I placed an order for 5 collars but forgot to change the color. I sent an email requesting to change the color, Joan responded the same day, on a Sunday, and quickly made the change for me and I received an updated order confirmation right away. I appreciate the excellent, no-hassle customer service!