Terry S.
Great customer service
Julia was very helpful with my order that had to be resent due to delivery problems with the post office and the address. Super fast response. It was so appreciated!

FurLife™ – to provide natural products that promote the overall well-being of dogs. We believe that prevention is key when it comes to dogs' health. That's why we have carefully selected and formulated our products to help dogs maintain optimal health and avoid common health issues that could lead to costly vet bills in the future.
FurLife™ (getfurlife.com) has 4,791 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Terry S.
Julia was very helpful with my order that had to be resent due to delivery problems with the post office and the address. Super fast response. It was so appreciated!
Kellie W.
Julia was fantastic, she responded quickly and was very friendly. She got my replacement out in a reasonable amount of time.
Suzanna T.
Well, somehow the oil tab came out of my dog's collar and I couldn't find it. I reached out to FurLife and explained what had happened. Patrick and Julia were able to send advice and assistance my way; I'm so appreciative of the care they gave me. Thank you!
Gisella B.
I had a delivery issue with my order and Julia was very attentive straight forward and very helpful with my issue and was able to resolve it right away
William R.
Both of our dogs went from scratching and coming in with ticks to no bugs and barely scratching
India K.
This Product Doesn’t Work — and the “Money-Back Guarantee” Is Misleading. I gave this product a fair shot. My dog wore it continuously for two weeks, and the fleas never left. It simply doesn’t work. What’s worse? The company advertises a 30-day money-back guarantee, but when I requested a refund, they only offered 40% back. That’s not a guarantee—that’s misleading. Save your money and buy something that actually delivers on its promises.
Response from FurLife™Jun 27, 2025
Thank you for taking the time to share your experience, and we're truly sorry to hear that the product did not work as expected for your dog. We completely understand how frustrating it must be to try a product in good faith and not see the results you were hoping for—especially when dealing with something as persistent and uncomfortable as fleas. While many of our customers do report success with the collar, we also recognize that each pet can respond differently depending on factors like breed, environment, and the severity of the infestation. Regarding the money-back guarantee, we want to clarify: our standard policy offers a 30-day money-back window from the date of delivery. That being said, we’d still like the opportunity to make things right. Please reach out to us directly at [email protected] with your order information, and a senior member of our team will personally look into your case to see what more we can do. We truly regret the inconvenience and disappointment, and we appreciate your feedback—it helps us do better.
Ruth W.
Loki is the black and white dog . Moana is the tan and white dog . They both feel safe from bad bugs.
Sharyn L. C.
I had signed up for a first time discount. The notification arrived AFTER I placed my order. I contacted FurLife immediately to ask if they'd honor the discount after the fact. Roy promptly responded with a yes! The credit has already been issued! I'm impressed! It usually takes days to get a response from other companies. If this us a typical response to a customer request I'll be a customer for life! Thank you!