FurLife™FurLife™ – to provide natural products that promote the overall well-being of dogs. We believe that prevention is key when it comes to dogs' health. That's why we have carefully selected and formulated our products to help dogs maintain optimal health and avoid common health issues that could lead to costly vet bills in the future.
FurLife™ (getfurlife.com) has 4,791 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Connerz
I’m a repeat customer with FurLife. This time, there was an issue with my order. I immediately sent an email to their support team. It hardly took any time to receive a response. Julie was very helpful and promptly helped resolve my situation. She seemed happy to help too! Great service is appreciated!
Joy L.
My order got lost somewhere and didn’t receive it so I messaged Furlife Support Team. The staff I’ve communicated with were so helpful that they promptly acted on my complaint. With not much questions, Furlife sent me new sets of my order and provided a with tracking number. I am grateful to the recent staff I’ve communicated with, Joan, for her professionalism, respectfulness, and promptness in responding and letting me know that my order has arrived already. I have yet to use furlife ticks and flea collar for my fur babies, Lucky & Izzy. I will give another review once I have proven its effectiveness. Kudos to the staff of Furlife! Keep up the great job.
Nessa
Furlife has been Amazing. No grief towards me. I love their products. I’ve even suggested my pet parents friends that they really need to stop using chemicals fleas & tick products and switch to furlife products. We live out in a more rural area where there’s plenty of ticks. When I had chickens I never saw a tick. But we have raccoons,fox & coyote. When my animals have their furlife collars/tags on, we may see a tick once in a while but none are attached
Malinda
So far a 5 star rating. I clicked too many times and inadvertantly ordered more than I needed. Julia responded to my contact to request changing my order back to the original order. Her response came faster than I expected with my request fulfilled.... all except for seeing the refund on my credit card. I must wait a few days for that to happen. Thanks, Julia!
Snoop
Dealing with Joan made it easy and quick. I think she deserves a raise!
Sandi J.
My experience with this company was great! Julia and Patrick go to the root of the problem right away and solved it quickly. I have learned to appreciate this kind of quality service!
Janis C.
I received my collars on June 2 and found that they do not work, and the smell was very strong and not pleasant. I did request a refund, but I was informed that you have to request the 100% money back guarantee is only good if you do it within a 30-day period. I was trying to give this product a fair shake but it was not doing anything for my 2 small dogs that are inside dogs 95% of their time. I guess another false advertisement on money back guarantees. So sad that you try to give companies a chance and you find out they will not stand behind their products. Very disappointed 8 days late on 30-day return.
Response from FurLife™Jul 12, 2025
Thank you for your feedback, and we're truly sorry to hear that our collar didn’t meet your expectations. We appreciate that you took the time to give the product a fair try, and we understand how frustrating it can be when something doesn't work as hoped—especially when you're trying to help your dogs feel more comfortable. Regarding the scent, our collars are made with natural ingredients, including essential oils like citronella, which some dogs (and owners) can be more sensitive to. We always recommend airing the collar out for several days before use to help lessen the initial intensity of the scent. As for the 30-day money-back guarantee, we do our best to be transparent about this policy on our website and packaging. It’s designed to give customers a risk-free trial period, but we absolutely understand that timing can sometimes be tight—especially when you’re genuinely trying to evaluate the product. While we do have to follow the terms of the guarantee, we’re always willing to review individual cases when appropriate. If you feel your situation deserves further review, or if you'd like additional assistance, please don’t hesitate to reach out to our customer support team at [email protected]. We're here to help and would be happy to take another look at your case. Thank you again for bringing this to our attention.
Robin Zach Z.
All natural is wonderful. I live in the woods of TN, my 4 dogs are always struggling with ticks. I also have a dog that no matter what I use on her, she gets seizures. I bought the pods for their collars and so far no seizures and no ticks.
