Karen M.
Excellent customer service
Julia was polite, professional & prompt is resolving my issue. Excellent customer service - thank you Julia. Warm regards, Karen M

FurLife™ – to provide natural products that promote the overall well-being of dogs. We believe that prevention is key when it comes to dogs' health. That's why we have carefully selected and formulated our products to help dogs maintain optimal health and avoid common health issues that could lead to costly vet bills in the future.
FurLife™ (getfurlife.com) has 4,791 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Karen M.
Julia was polite, professional & prompt is resolving my issue. Excellent customer service - thank you Julia. Warm regards, Karen M
Clinton P.
Julia made our experience amazing our pod came out of our dogs collars and we don't know how but I think if the hole was smaller or pod was made in another shape it would stay in better. It's a great product but we only had it for a few weeks before it was gone. Julia made it very easy to solve the problem and get us a replacement and we appreciate it very much THANK YOU!!!
Tonya P.
The experience was amazing My package got sent to a wrong address and they sent me another one free of charge. Best customer service ever! Will for sure buy from them anytime!! They are amazing. Julia was my customer service representative
Ian S.
Accidentally shipped my order to the wrong address Joey and Joan helped me give me my order to the right address no cost was awesome!
Symanthia S.
Very quick and professional response. Joan was very helpful and understanding. She resolved my issue quickly.
Jacolyn
This is not a reputable company. I ordered two pendants for my dogs, totaling over 60.00. My dogs fleas got worse once I put these on them. I finally had to go with advantage to take care of the problem. I asked for a no hassle return of my money, which they said they offered. I still do not have my money. Do not do business with this group
Response from FurLife™Jul 12, 2025
Thank you for sharing your experience, and we’re very sorry to hear about the trouble you’ve had—not just with the product, but with the refund process as well. We understand how upsetting it can be when a product doesn’t deliver the results you expected, especially when your pets' comfort and health are involved. Our flea and tick pendants are made with natural ingredients and are designed to provide gentle, long-term protection. However, we also recognize that every pet is different, and in some cases, more immediate or conventional treatments may be necessary. Regarding the refund, we’re disappointed to hear that it hasn’t been resolved yet. While our goal is to honor our hassle-free guarantee whenever possible, delays can happen, and we apologize if there’s been any miscommunication or inconvenience. This is certainly not the experience we aim to provide. Please contact our customer support team at [email protected] so we can review your case directly and make sure it’s handled properly. We're committed to resolving this for you and making things right. Thank you again for your feedback—it helps us improve.
Kara D.
The customer service I received from Patrick and Julia was outstanding. I emailed about a concern with a product I ordered and they responded almost immediately. They were very informative about the product guarantee, but still took the time to ask more about my concerns. I am more than satisfied with the outcome and I will highly recommend Furlife to anyone with pets. Thank you! Kara D
Dani T.
My dog Rocky’s pendant had broken. I was connected with Julia from the support team and she was so fast at responding. Rocky is getting a new pendant! Even better it’s free! Thank you.