FurLife™Reviews of getfurlife.com

Customer support was super fast to reply and resolve my issue even on a Saturday.

I had an issue and I like the product so much that I just ordered a replacement and then after thinking about it, I just wanted them to know about the issue so I sent a message. Not only did Julia respond immediately, she offered a replacement! And I thought, well I guess I should have done that first before reordering so I will just have an extra. But then I find out Julia found my purchase and took away the charge completely! That was amazing customer service! I didn’t expect it and I really 100% believe in this product cause it works! And the customer service matches the product!!

Julia was very quick to respond and correct the issue. Great customer service!

My experience with Julia was great I sent an email about the flea and tick collars I purchased a month ago running dry after only a month and requesting a refund or replacement and in a very timely manner she offered me replacements, she sent me an email of the shipping order and I’m very pleased with the quick response and I am looking forward to the replacements and really hope they last longer this time. THANK YOU JULIA

The center part of one of our collars fell out. I reached out to the company asking if there was any way I could purchase a replacement part. Julia was very helpful and once I sent her pictures of the collar, she informed me that they would replace the whole tag. I was not expecting that. Was a nice surprise.

Well at first I was having issues with receiving my order and it was very frustrating but Julia came to the rescue & saved the day and made my experience with this company 100x better and will recommend this company to friends & family

I would recommend this company to anyone owning a dog. I had concerns about my dogs collar due to no fault of the company. I reached out to the company and was in contact with Roy and Julia. These people were as pleasant, as they were helpful. They went out of the way to resolve my problem. I cannot thank them enough.

Julia was great she understood there was a something added to my cart that I did not want or need and she took care of it and issued a credit. Because of customer service people like Julia I will continue to do business with you and tell my dog friends about your business