FurLife™ – to provide natural products that promote the overall well-being of dogs. We believe that prevention is key when it comes to dogs' health. That's why we have carefully selected and formulated our products to help dogs maintain optimal health and avoid common health issues that could lead to costly vet bills in the future.
FurLife™ (getfurlife.com) has 4,791 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
getfurlife.com
Website
getfurlife.com
Category
Pet Stores
Location
Austin, Texas
Listed on Five Star Index
2026
About these reviews
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The company replied to 15% of reviews.
Latest
Most recent review: October 2026.
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Its works great and fast. Its completely safe to use.
I wanted something for my dog to help with ticks. I was scared to use other brands that were chemicals. So I researched far and low. Not only is fur life very affordable. But I haven't seen one tick on my furry friend. Works great. Thank you.
ME
Megan
Great customer service
I accidentally ordered two cat collars and two dog collars and meant to order four cat collars. I received my order and it only had the two dog collars. I emailed and Julia responded immediately and apologized I didn’t receive my full order and stating they would ship out four cat collars and to just gift the dog collars to someone. She was prompt and kind and went above and beyond.
DS
Dianne S.
Joan, Julia and Roy
Joan, Julia, and Roy were extremely helpful and prompt returning my questions. They were very professional and I was very satisfied with the help I received! I plan on buying more products.
Sincerely,
Dianne
JN
Jennifer N.
It is not working for my German…
It is not working for my German shepherd I put the pendant on him November 13,2024 and he still had fleas and some ticks ..
I thought him itching and biting was dry skin until I looked and found about 50 fleas on him
Response from FurLife™Aug 31, 2025
Thank you for your feedback, and we're truly sorry to hear about your experience.
We understand how upsetting it must be to discover that your dog is still dealing with fleas and ticks despite using our product—especially after several months of use. Your pet’s comfort and well-being are our top priorities, and we regret that the pendant didn’t provide the level of protection you expected.
While our flea and tick pendants are designed to offer long-lasting, natural protection, their effectiveness can vary depending on several factors—such as the severity of the infestation, your dog’s environment, and whether additional treatments are needed at the start. In more severe cases, fleas already present in the home or on your pet can take some time to fully eliminate, and sometimes a combination of products is needed to break the flea life cycle.
That said, finding fleas and ticks on your German Shepherd after consistent use is not the experience we want for any customer. We’d love the opportunity to make this right. Please reach out to us at [email protected]
with your order details, and we’ll do everything we can to help resolve the issue.
Thank you again for bringing this to our attention—we’re here to support you and your pup.
KI
Kimberly
Quick and wonderful customer service!
Quick and wonderful customer service!
EI
Eileen
Thank you Joan and Roy for providing excellent care and customer service!
I’d like to thank Joan and Roy for there help today! They responded very fast and provided me clear instructions to submit photos and video of my broken product. We love the FurLife Flee and Tick repellent and are very pleased that they have quickly placed a replacement order for us!
Thank you Joan and Roy for providing excellent customer service!!
AC
Amy C.
Fur Life has great customer service!
Fur Life customer service was fantastic! Joan and Patrick helped resolve my issue right away, it was 24 hours and I had had a replacement sent out for my broken product!
KU
Kunde
Vielen Dank für ihre schnelle Antwort…
Vielen Dank für ihre schnelle Antwort und die unkomplizierte Abwicklung. Ich liebe die Produkte von ihnen für meine französische Bulldogge