FurLife™FurLife™ – to provide natural products that promote the overall well-being of dogs. We believe that prevention is key when it comes to dogs' health. That's why we have carefully selected and formulated our products to help dogs maintain optimal health and avoid common health issues that could lead to costly vet bills in the future.
FurLife™ (getfurlife.com) has 4,791 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing4,791 approved reviews, newest moderated first
Nancy S.
I received a FurLife package in the mail that was damaged and the product had leaked out completely through transport so I notified FurLife about this situation and sent them photos of damaged package. Patrick from Furlife contacted me and assured me they would send me the product (Tick Spray) free of charge. As a customer I so appreciate their promptness and of course the replacement of the product.
CB
Julia and Patrick were very helpful...professional with my situation. I explained my issue and they both worked at getting a solution. Patrick especially showed that he cared both in business like and personally. He showed compassion for my concerns. When i emailed to return 2 items at first I was little skeptical...confused. Then of course I then understood they were just doing their job. But when i explained my situation in detail, Patrick was very understanding and helpful to rectify the situation. I want to say that i feel Julia and Patrick are an asset to the company. I will be informing all paw parent's on how your customer service is a 5 star rating. After all, the best customer service is crucial to your customers. Thank you again FurLife support and especially Julia and Patrick.
Angie
Patrick answered my concern of receiving the wrong product and fixed it for me. I am a new consumer in hopes of returning after seeing how well the product protects my fur baby. Thank you Patrick for your prompt responses.
Trent M.
I purchased 2 12mos dog collars for my 2 yr old African Boerboel (200lbs) and my 6 mos old African Boerboel (100lbs). And they play rough with each other outside, and one of the collars got puncture afer wearing less thank a week I contacted support and explained what happened, Julia and Patrick both reached out to me immediately, and offered a free replacement! EXCELLENT! customer service and amazing response!
Jerry M.
so I had ordered the collar capsule and had initially had my address wrong. It was supposed to be delivered today, but due to the address mishap it was not. Julia had reached out to me before I even realized there was an issue stating that if I could revise my address, they will figure it out and get me squared away. I really found this beneficial as it is going to speed up this whole process due to the mishap of the address initially I am so grateful for this company. They do such a great job and they’re very easy to connect with!
Kelby B.
After reading all of the great reviews, I decided to order the flea and tick collars for my pups. I mistakenly ordered twice and contacted customer service. They were fixing my mistake in no time. I instantly got my refund. Talk about Great Customer Service. My dogs don’t seem to mind these new collars. I highly recommend Fur-Life.
Linda G.
I had an issue where the rubber holder broke which I do not know how it broke but Julia sent me a new one immediately! Thank you FurLife! Linda G
Keke P.
Well my order was delivered and I never received it so I called complained it took a couple of days but they finally agreed to send product again thank you again
