FurLife™Reviews of getfurlife.com

I needed my order to be canceled and Julia cancelled it in a very timely manner and was very professional! Thank you again, Julia!!

I contacted customer service because upon receiving my item the tin was badly damaged and I could not open it. I received a prompt reply from JeAnne and Julia on how to open the damaged tin. They even followed up to make sure my item was in good condition once I could access it. Because of their prompt response and help I would gladly order again from your company in the future! It is not easy to find such good personalized customer service!

my shipment arrived completely damaged and when I addressed Customer Service, they immediately responded within 24 hours. JeAnne one of the representatives offered to replace in full a new product, I was a first time customer and they treated me with respect. Thank you!

Email with Julia, she was very prompt and responded to my email . Couldn’t have asked for better service. Thank you all so much, being retired and on limited income I was really worried as I had just put a pendant on my dog about a week ago. Again Thanks Julia, you’ve got my business for sure❤️

After placing my order and taking advantage of the special offer. I had originally ordered an extra in grey color and while talking with my husband we thought of a friend's female dog that we could gift it to. I replied to the order confirmation email, thinking I wouldn't have any luck changing the color but Julia replied later the same day that she was able to update my order. Great customer service! This is our 2nd year using furlife for our dogs, very pleased with how they perform without giving our babies pills or chemicals.

I accidentally ordered the tags for cats instead of dogs. They quickly responded to my email and made the correction. Julia was great at taking care of this

Julia responded quickly to change my order. I am very appreciative and would highly recommend FurLife! My dogs have done great with

I had placed an order back in December but never opened the package to check cause I wasn’t going to be using it right away. Fast forward to March and I opened the package and there was a collar in pink and not the pendant. I wrote the company to see what they could do and after some verifications they are sending me the right product. I was skeptical about it last year when I ordered my first ones but we had 2 stray cats arrive and got them collars and bought the pendant for my dog. We are pleased to say the cats that ran around outside most of the summer never had a tick and they are in the woods all the time my dog maybe had 3 at the most and were dead I have to say I’m impressed and unless this year is different I’ll be buying these again