Claudia G.
I had a small issue with my cat furlife…
I had a small issue with my cat furlife purchase and the customer service rep Julia was quick to respond and arranged for a replacement. Great customer service! I am a happy customer. :)

FurLife™ – to provide natural products that promote the overall well-being of dogs. We believe that prevention is key when it comes to dogs' health. That's why we have carefully selected and formulated our products to help dogs maintain optimal health and avoid common health issues that could lead to costly vet bills in the future.
FurLife™ (getfurlife.com) has 4,791 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Claudia G.
I had a small issue with my cat furlife purchase and the customer service rep Julia was quick to respond and arranged for a replacement. Great customer service! I am a happy customer. :)
Kira F.
Julia was quick to respond to my email and get a new item shipped to me. I love this company and the products for my pets.
Ashlee
Ramon and Roy and Julia helped me out so well and I’m able to get my purchase for free. Hopefully it won’t disappear again thank you so much.
Angeles L.
Got 2 for my 2 small 2lb chihuahua mix. Its been about 2 weeks, all it did was make the ticks move around and now are in their ears and in between their thumbs. They dont look like theyre trying to get off them. They been getting big like they would normal would if the dogs had no protection/repellent.
Response from FurLife™Apr 13, 2026
Thank you for your feedback, and we’re really sorry to hear about your experience with the collars, especially given the discomfort your dogs are going through. Our collars are made with 100% natural ingredients and are designed to help repel ticks and fleas, but their effectiveness can vary depending on factors such as the level of infestation and each dog’s individual response. From what you’ve described, it sounds like there may be an active infestation, which sometimes requires additional treatment beyond a collar alone. We’re particularly concerned to hear that the ticks have moved to sensitive areas like the ears and between the toes. In this case, we strongly recommend consulting your veterinarian as soon as possible to ensure your dogs receive proper care and safe tick removal. Please also double-check that the collars are fitted correctly, as proper contact is important for them to work as intended. For more severe situations, combining the collar with environmental cleaning and other vet-recommended treatments can be necessary. We truly care about your pets’ well-being and want to make this right. Please reach out to us at [email protected] so our support team can review your case in detail and assist you further. Thank you again for bringing this to our attention.
Brock
Mat returning my money was a wonderful experience. He wanted me to tell you that so he gets his bonus. Great job mat you are amazing. I just loved how that email made me feel like you really understood my situation on how your company tried to sell me more than I needed.
Cristine M.
I had been seeing this product on Facebook and thought I would give it a try because outside of the vet pills nothing else seemed to work. The package stated delivered however it was not. I messaged customer support and right away they were on it and a replacement package is on its way for my fur babies. Matt and Ramon, were outstanding in resolving my issue. Thank you again Matt and Ramon for taking and resolving this matter so quickly.
Korie B.
I am a repeat customer of FurLife. Their products are amazing, and I love that they are all natural. Their customer service is top-notch. Glisson & JeAnne were great and responded very quickly.
Catherine V.
Jeanne and Julia were SUPER helpful and quick to respond to my email. I had submitted my order prior to entering my discount code and they were able to give me the discount. There was no haggling, or back and forth discussion. They simple refunded me the discount. I LOVE this product for my two dogs and will continue to purchase it and let other pet owners know that!